Peninsula Plus An opportunity exists to join the
Peninsula Plus Team. We have an incredible culture and support each
individual at Pen Plus to feel inspired, excited and connected to
our work. We are located on the Mornington Peninsula and have two
amazing clinics: Mornington and Frankston. Our Team comprises
Speech Pathologists, Occupational Therapists, Psychologists,
Psychotherapists, Allied Health Assistants, Specialists and a
customer service team of 10. This cooperative and multidisciplinary
environment provides varied professional experiences. You will work
in a highly supportive environment with a fabulous team of
professionals. Our Customer Service team are responsible for
dynamic communication and organisation of support systems that
enable our therapists to give their best to their clients and
ensure they have a seamless experience. Our front-of-house team is
our clients' first point of contact and represents the face of Pen
Plus. We are looking for a warm, friendly and personable
professional who is highly organised, efficient and a multi-tasking
superstar with the ability to prioritise tasks to meet competing
deadlines - and who is still happy to stop to give the children
stickers and stamps and share a quick chat with parents. The ideal
candidate will have: Strong interpersonal skills and emotional
intelligence. Exceptional communication skills demonstrated by




qualified, confident and effective communication with clients,
referrers and team members. Able to work productively within a team
environment and ability to communicate with a diverse range of
people whilst remaining professional and polite Evidence of an
advanced ability to prioritise, manage deadlines, work well under
pressure, organize effective processes and be accountable for
process outcomes Knowledge and experience of Medicare claiming and
an understanding of the hardware and software that supports these
systems Strong IT/computer skills with proven proficiency using
practice management software. We are predominantly a paper-free
practice, so the successful applicant must be able to work
efficiently with information technology. Experience in medical
reception/equivalent environment. If you seek a long-term position
where you can feel valued and make a difference in people’s lives,
we look forward to hearing from you. Required Current Working with
Children Check National Police Check NDIS Worker Screening Check
Only short-listed applicants will be contacted. All applicants must
include a cover letter specifying their work availability (days and
hours). Full-time hours are preferred, but Part-time will be
considered. See our Website for more information.

📌 Client Experience and Administration Officer (Victoria)
🏢 Peninsula Plus
📍 Victoria