This role combines hands-on application and infrastructure support with proactive monitoring, incident response and continuous improvement. You will help maintain the availability, performance and resilience of 24×7 production systems while improving monitoring and early issue detection.

Key Responsibilities

- Monitor and maintain critical OT systems and interfaces
- Triage incidents and perform first-response and recovery activities
- Support production, disaster recovery, test and development environments
- Improve system monitoring, alerting and observability
- Investigate performance issues and security incidents
- Manage application administration, user access and infrastructure activities
- Coordinate system changes, releases, patches, upgrades and certificate renewals
- Analyse system capacity, performance and operational trends
- Support OT communications network monitoring and troubleshooting
- Participate in business continuity and disaster recovery exercises
- Manage technical vendors and service providers
- Contribute to process improvement and emerging OT technology initiatives




- Participate in an on-call support roster

About You

- Strong application support experience within an IT, OT or network management setting
- Experience supporting highly available 24×7 production systems
- Hands-on knowledge of Linux systems and incident troubleshooting
- Exposure to Kubernetes, AWS, Oracle Database, Nagios or Grafana
- Scripting or programming capability across Python, Bash, SQL or JavaScript
- Experience with change, release and incident management
- Strong analytical, communication and stakeholder engagement skills
- Tertiary qualifications in IT, computer science or a related discipline are preferred

This is an excellent opportunity to work with emerging energy technologies while improving the reliability and performance of systems that support the evolving electricity network.

Apply now or contact Joseph on ***email_hidden*** for a confidential discussion and further information about the role.

📌 DevOps Support Engineer (Melbourne)
🏢 Talent
📍 Melbourne