About the Role We are seeking an experienced D365 CRM Technical Consultant to deliver and support enterprise-scale Microsoft Dynamics 365 Customer Engagement solutions. The role involves CRM customization, integrations, marketing automation, and Power Platform development across customer engagement platforms. Keywords D365 CRM, Dynamics 365 CE, Customer Insights, Marketing Automation, Power Platform, Dataverse, Azure Integration, CRM Consultant, Technical Consultant, Microsoft CRM. Key Skills Microsoft Dynamics 365 CRM (Sales & Customer Service) Dynamics 365 Customer Insights – Journeys (Marketing) Power Platform (Power Apps, Power Automate) Dataverse Azure Functions, Logic Apps, Service Bus .NET/C#, JavaScript, REST APIs CRM Integrations & Data Migration Customer Journey Automation & Campaign Management Responsibilities Design, develop, and support D365 CRM solutions. Build and maintain integrations with enterprise applications. Develop customer journeys,



segmentation, and marketing automation solutions. Configure and customize Dynamics 365 and Power Platform applications. Collaborate with business stakeholders to translate requirements into technical solutions. Support deployments, enhancements, and production issues. Required Experience 5+ years of Microsoft Dynamics 365 CRM experience. Solid hands-on development and customization expertise. Experience with Customer Insights – Journeys (Marketing). Power Platform and Dataverse experience. Azure integration experience. Strong stakeholder communication and problem-solving skills. Desirable Customer Insights – Data (CDP) Microsoft Copilot / AI capabilities D365 and Power Platform Certifications Experience delivering CRM transformation programs

📌 CRM Technical Consultant (Victoria)
🏢 The HR Ally
📍 Victoria