Buyer: Department of Health and Aged Care Location of
work: ACT . Candidates MUST be located in Canberra, ACT and
available to work a minimum of 3 days per week from the office
located in Woden, ACT. Security clearance Must have Baseline Role
Description The SIAM Bundle Lead is responsible for contribution to
the Departments future Service Integration and Management approach
and leading any subsequent approaches to market for these services.
The SIAM Bundle Lead will lead a leveraged team of technical,
commercial, and service delivery specialists, including the SIAM
SME, to deliver assigned outcomes. The successful SIAM Bundle Lead
and SIAM SME will have a strong understanding of multi-vendor ICT
operating models, contemporary development and service delivery
frameworks and models, and contemporary service management toolsets
and solutions. This includes: Applying their knowledge of the
following to various aspects of the program, including but not
limited to the development of approach to market requirements for
enterprise computing services, evaluating responses, agreeing
solutions, and implementing contracted outcomes: how the services
and solutions of individual suppliers are integrated together to
deliver services and solutions to application owners, developers,
and end users. contemporary SIAM and ITIL Service Management
services and operating models. other contemporary development and
service delivery frameworks and models such as DevSecOps and SAFe.
contemporary service management toolsets and solutions, including
public cloud toolsets and solutions. contemporary enterprise
operations toolsets and solutions, including application
performance monitoring. SIAM Bundle Lead Work closely with the
Sourcing Lead and the Program Office Lead in defining, scoping and
managing the delivery of assigned outcomes.



Work closely with the
EL2 Director in ensuring appropriate levels of engagement are being
undertaken with existing IT service management teams. Ensure that
the Departments future people, process and technology requirements
for SIAM are identified, documented and addressed. Work with all
relevant stakeholders to develop any approach to market
documentation for SIAM. Undertake, as necessary, research and
investigation into modern ICT services, practices and delivery
models. SIAM SME Working with a diverse array of stakeholders to
identify and develop SIAM requirements for inclusion in approaches
to market. Developing documentation on both current state and
future state requirements and other relevant documentation as
required. Supporting the SIAM Bundle Lead, Sourcing Lead, Program
Manager and Program Office in their deliverables. Required skills
and experience The SIAM Bundle Lead will have: Significant
demonstrated experience in implementing large scale Government ICT
outsourcing arrangements, including experience in requirements
development, tender evaluation, contract negotiation, and service
implementation. Significant demonstrated experience in implementing
SIAM services across large scale ICT delivery environments,
including within Government. Demonstrated experience with service
management and enterprise operational toolsets and solutions.
Robust stakeholder engagement and change management skills to




facilitate smooth transitions and minimise disruption. Ability to
collaborate with technical and non-technical teams to identify gaps
in strategy, delivery, and capability, resolve complex issues and
seek consensus. The ability to lead relevant workshops and
technical discussions to produce a consensus view or outcome.
Strong written and verbal communication skills to effectively
communicate to stakeholders, executive and technical staff. Ability
to develop clear and concise documentation for inclusion in future
approaches to market. The ability to clearly articulate
requirements, expectations and outcomes is essential. The ability
to present information and communicate expectations across
conflicting priorities/workloads. Ability to work under pressure
with close attention to detail. This includes the ability to plan,
coordinate, and track the progress of various activities within
agreed timelines. The SIAM SME will have: Demonstrated experience
in implementing Government ICT outsourcing arrangements, including
experience in requirements development, tender evaluation, contract
negotiation, and service implementation. Demonstrated experience in
implementing SIAM services across large scale ICT delivery
environment, including within Government. Demonstrated experience
with service management and enterprise operational toolsets and
solutions. Strong stakeholder engagement and change management
skills to facilitate smooth transitions and minimise disruption.
Strong verbal and written communication and documentation skills.
The ability to clearly articulate requirements, expectations and
outcomes is essential. The ability to present information and
communicate expectations across conflicting
priorities/workloads.

📌 Service Intergration and Management Bundle Lead andSME (Australian Capital Territory)
🏢 Ontrack Systems Aus
📍 Australian Capital Territory