About the job We are a leading Australian property
group that own, operate and develop a fast-growing portfolio of
Lifestyle communities (land lease communities) and holiday parks
across key urban and coastal markets. We employ over 1300 people
across 120 parks and communities, with offices in the 3 eastern
seaboard states. Here at Ingenia, you can enjoy working within an
organisation that genuinely cares for its people and is committed
to creating communities where our residents and visitors can truly
belong. About the Role This new role will drive strategic
initiatives within the Technology team, enhancing operational
efficiency, improving customer experience, and supporting business
growth across the hospitality and property sectors through
team-oriented project delivery, analytical insights, and process
optimisation. Key Responsibilities: Conduct in-depth analysis of
business processes and systems to identify areas for improvement
Develop outcome based prioritised business requirements, process
workflows, end to end user journey mapping, use cases, and
functional specifications Collaborate with stakeholders across
departments, including Tourism, Lifestyle, Sales, Marketing,
Finance, and Technology to gather requirements and ensure alignment
on project goals Utilise data visualisation tools to present
findings and recommendations to stakeholders Facilitate workshops
and meetings to identify pain points and drive change initiatives




Lead end-to-end project delivery, ensuring alignment with business
objectives, compliance with relevant regulations and timelines
About You: Extensive experience in business analysis within the
property or real estate sector Proven track record of successfully
delivering complex projects on time and within budget as a lean
delivery lead Strong background in technology and data projects
Ability to communicate complex technical concepts to non-technical
stakeholders Good documentation skills and experience in user
support and change management tasks of a technical nature
Proficiency in project management methodologies (Agile) and tools
(e.g., JIRA, MS Project, MS Dynamics, Estate Master, JD)
Familiarity with property management software and real estate
market dynamics is a plus Culture and Benefits In return, we offer
a competitive package, flexibility (including working from home for
some roles), extensive training and development, career progression
and generous reward and recognition programs including some amazing
discounts at our Holiday Parks... so come join the team and apply
now! We look forward to receiving your application. Please note
that to be considered for this role you must be able to work in
Australia and provide evidence of working rights. All employees of
Ingenia Communities must undergo a National Police
Check.

📌 Senior Business Analyst (Queensland)
🏢 Ontrack Systems Aus
📍 Queensland