Overview

At LifeHealthcare , we’re on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech , which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution,) Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect . This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

alphaXRT, a division of LifeHealthcare, specialises in the marketing, sales, service and support of equipment used in the treatment of cancer, and for cancer research. Our state-of-the-art solutions include Accuray radiotherapy and radiosurgery systems. We are currently seeking a Field Service Engineer to join our successful, clinically experienced team, with a position available in Brisbane.

Key Responsibilities

- Customer service and support, installations (including pre-installation planning), preventative maintenance, and on-site repair.
- Troubleshooting, repairing and testing of quality assurance equipment returned to our premises.




- Manage customer expectations and provide regular updates throughout service activities
- Build and maintain robust customer relationships through exceptional service delivery
- Activities will require the timely completion of accurate service records and spare-parts inventories.

Experience and Qualifications

- A tertiary qualification in a relevant engineering field
- Experience with the installation and service of high energy X-ray equipment is essential
- Extensive experience in the service, repair, and installation of radiation therapy equipment, particularly Accuray TomoTherapy, Radixact and CyberKnife systems
- Experience in customer support, including direct customer communications
- Good understanding of ESD requirements
- Experience with medical IT systems is an advantage
- A valid driving licence

AlphaXRT, a division of LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day.

This role presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day. If this sounds like something you want to be part of, apply now and be part of EBOS MedTech and its portfolio of companies that are changing lives together, starting with you .

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📌 Field Service Engineer (Brisbane City)
🏢 alphaXRT
📍 Brisbane City