Job description: Customer Service Support Officer

Supply Chain/Customer Service Support. Initial2 year contract, with opportunity for progression

- Project Management, Supply Chain or Business Graduate Entry Level Role
- Footscray location
- Circa $70,000

The Opportunity

Our client is a medium-sized, fast-growing business operating in the bulk lubricant and chemicals industry. Due to continued growth, they are seeking a highly organised Customer Service and Supply Chain Support team member to join their Footscray office.
Reporting to the Customer Service Manager, this is a varied role supporting administration, order processing, supplier and customer liaison, road freight coordination, reporting, planning and broader team activities. It would suit a recent graduate or early-career professional who enjoys detail, coordination, variety and learning how a busy operational business works.

What you will be doing

- Processing orders, entering data accurately and liaising with suppliers and customers.
- Coordinating and organising road freight requirements.
- Preparing, reviewing and analysing month-end data, as well as daily, weekly and monthly reports.
- Assisting with planning, forecasting and day-to-day operational coordination.
- Completing general administration and office support duties.
- Supporting the wider team where required, with the chance to learn new skills across the business.

How to apply

Please use the application features on this website and submit your CV and covering letter as a single document. If you use your Linked In profile to apply,



please ensure your Linked In settings allow for delivery of a full profile.Please click on the Apply Now button or call Suzanne Whitmarsh on for a confidential discussion.

Qualifications: About you

As the successful candidate, you will bring:

- Tertiary qualifications in supply chain, logistics, project management or a similar discipline, ideally suited to a new or recent graduate.
- Strong planning and coordination skills.
- Good Excel capability, sound numeracy skills and confidence working with data.
- High attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills, with the ability to build productive relationships with customers, suppliers and colleagues.
- The ability to maintain confidentiality and manage multiple priorities.
- Flexibility, adaptability and a positive approach to seeing every task as an opportunity to learn and grow.
- The ability to work effectively in a fast-paced, dynamic environment.

Why is This a Great Opportunity:

Why this is a great opportunity

This is an outstanding opportunity for a recent graduate or early-career professional looking to build a long-term career in supply chain, operations or project coordination. You'll gain hands-on experience across customer service, logistics, planning, reporting and operational support, giving you exposure to how a growing business operates from end to end.

Working alongside an experienced team, you'll develop practical commercial skills, take on increasing responsibility and have genuine opportunities for career progression as the business continues to grow. If you enjoy variety, solving problems and being part of a collaborative team where no two days are the same, this is an excellent prospect to accelerate your career.

Salary Type : Annual Salary

Salary Min : A$ 65000

Salary Max : A$ 70000

Currency Type : AUD

📌 Customer Service Support (Australia)
🏢 Npa Worldwide
📍 Australia