Join the Roofmart VIC team and be part of a supportive, hands-on setting where no two days are the same. This is a face-to-face customer service role, along with phone and email. You'll help process orders, support clients, and keep the team running smoothly.
We offer comprehensive product and program training, so no prior industry experience is necessary. Many of our team members have transitioned from a variety of backgrounds and are excelling in this role.
We value diverse experience and welcome candidates from outside the industry.
What You'll Do
Accurately type and process orders into our systemProvide friendly counter and phone-based support Assist with internal administration tasks such as filing, chasing old quotes, and general team supportWork collaboratively within a close-knit team of four, supporting each other to meet daily targets
Working arrangements:
Monday to Friday 7:30am - 4pm (Onsite)
What We're Looking For
Stable under pressure and able to multitaskEnjoys answering the phone and helping clientsStrong attention to detail and accuracy in data entryA team player who thrives in a supportive environmentAnalytical and critical thinker with a proactive, initiative-driven approach Enthusiastic and motivated to learn a unique industryProficient in speaking Hindi language (desirable)
Why Roofmart VIC?
Full training and ongoing support provided Opportunity to develop skills in a unique and growing industry A friendly, team-oriented culture where your efforts make a real difference
If you enjoy making clients happy, have a can-do attitude, and want to be part of a supportive team, we'd love to hear from you.