- Conserving our heritage and convict history – and sharing this with visitors and with the world
- Leaders in conservation management and tourism with three sites on the UNESCO World Heritage List
- Unique prospect for a strategic and astute leader to achieve commercial and heritage outcomes
The Port Arthur Historic Site Management Authority (PAHSMA) is the custodian of some of Australia’s most profound cultural landscapes, recognised for their global heritage value.
Established to preserve and protect the Port Arthur Historic Site, PAHSMA is also responsible for managing the Coal Mines Historic Site and Cascades Female Factory. Together, they form part of the UNESCO World Heritage-listed Australian Convict Sites and are of international significance.
At its core, PAHSMA connects people with a complex history to inspire understanding, deepen engagement, and shape appreciation of the past for future generations. PAHSMA’s mission is to lead in conserving, creating and sharing these extraordinary places, while delivering cultural, social, environmental and economic benefits.
Operating as a statutory authority and Government Business Enterprise, PAHSMA balances world‑class conservation with sustainable tourism and visitor experience.
Port Arthur is one of the most visited destinations in Lutruwita/Tasmania and a key driver of economic activity in the region. Unlike many heritage organisations in Australia and also internationally, we generate nearly 80% of the revenue required to sustain our operations, visitor experiences and conservation commitments.
Role Overview
The Chief Tourism Operations Officer is a newly created role at PAHSMA that leads a diverse tourism, hospitality, retail, events and visitor services portfolio to welcome visitors from around the world while ensuring long‑term financial sustainability of the organisation and the sites.
This role requires a commercially astute leader who can optimise revenue, enhance visitor yield and build organisational capability, while respecting the heritage values that make our sites globally significant.
Application
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Tourism Operations Officer?
- How many years' experience do you have in the hospitality & tourism industry?
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📌 Chief Tourism Operations Officer (Port Arthur)
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📍 Port Arthur
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