Job Info

Location: Wongan Hills, WA

Salary: $60,001 - $80,000

Job Type: Permanent position | Full time position

Job Description

NSSK PTY LTD Wongan Hills Caravan Park And Motel, operated by NSSK PTY LTD, is seeking an experienced Accommodation and Hospitality Manager to plan, organise, direct and coordinate the day-to-day operations of our regional accommodation facility provider offering comfortable stays for tourists, business travellers, contractors, seasonal workers and families, including 5 one-bedroom chalets, 6 self-contained cabins, 7 studio rooms, a group lodge with 8 twin bedrooms, 32 powered caravan sites and camping facilities. Guest facilities include two ablution blocks, a fully equipped camp kitchen, barbecue area, laundry facilities, dump point and pet-friendly camping options.

Wongan Hills Caravan Park is committed to providing quality accommodation, excellent customer service and well-maintained facilities while ensuring a comfortable and welcoming experience for all guests. The successful applicant will be responsible for developing and implementing operational policies, procedures and service standards, managing accommodation reservations, guest services and occupancy levels, supervising and coordinating reception, housekeeping and maintenance activities, preparing staff rosters, monitoring budgets, expenditure and business performance, and overseeing the presentation, cleanliness and maintenance of accommodation units, caravan sites and guest facilities. The role will also involve liaising with suppliers, contractors and service providers, responding to guest enquiries and complaints, maintaining compliance with Workplace Health and Safety (WHS) requirements and relevant Australian legislation,



and implementing continuous improvements to enhance operational efficiency and guest satisfaction.

The position requires strong leadership, organisational and customer service skills, with the ability to manage a diverse range of accommodation services and deliver a high-quality guest experience within a regional caravan park environment. Benefits Competitive annual salary of AUD $80,000 – $85,000 plus statutory superannuation. Permanent full-time employment.

Supportive and professional working environment. Chance to manage a well-established regional accommodation business. Ongoing professional development and career growth opportunities.

Annual leave and other employment entitlements in accordance with the Fair Work Act 2009. Task & responsibilities Plan, organise, direct and coordinate the day-to-day operations of the accommodation facilities, including chalets, cabins, studio rooms, group lodge, caravan sites and camping facilities.

Develop, implement and monitor operational policies, procedures and service standards to ensure efficient business performance and exceptional guest satisfaction. Manage accommodation reservations, room allocations, guest arrivals and departures, and monitor occupancy levels to maximise operational efficiency. Recruit, supervise, train, roster and performance manage reception, housekeeping and maintenance staff.

Monitor operational budgets, expenditure, inventory and business performance to achieve financial and operational objectives.



Oversee the presentation, cleanliness and maintenance of accommodation units, caravan sites and guest facilities. Liaise with suppliers, contractors and service providers to ensure the efficient operation and maintenance of the property.

Respond to guest enquiries and complaints professionally and implement continuous service improvements. Ensure compliance with Workplace Health and Safety (WHS) requirements and all relevant Australian legislation and industry standards. Prepare operational reports and identify opportunities to improve business performance, guest satisfaction and operational efficiency.

Monitor occupancy levels, booking trends and seasonal demand to maximise accommodation revenue and support effective operational planning. Conduct staff performance reviews, identify training needs and promote continuous improvement in customer service standards. Qualification & experience Relevant qualification in Hospitality Management, Hotel Management, Tourism or a related discipline, or equivalent industry experience.

At least one year of relevant experience in accommodation or hospitality management. Demonstrated experience managing accommodation operations, guest services, reservations and staff supervision. Strong leadership, organisational, communication and problem-solving skills.

Sound knowledge of budgeting, cost control, operational planning and customer service. Ability to lead a diverse team and maintain high standards of accommodation operations and guest satisfaction. Work Type: Full time Salary: $80000-85000 Job Publish: 04-08-2026 Job Expire: 03-09-2026 Apply on: Accommodation and Hospitality Manager Job here!

This job is brought to you by workinitiatives.com.au.

📌 Accommodation and Hospitality Manager (Wongan Hills)
🏢 Sociable Tech
📍 Wongan Hills