Founded in 2012, Arova Kitchens & Bathrooms is a rapidly growing supplier of premium kitchen and bathroom products, serving homeowners, builders and renovators across Melbourne. We operate three successful showrooms alongside a thriving Shopify platform, delivering affordable luxury with exceptional customer service.
To support our expanding digital operations, we’re seeking a hands‑on E‑commerce Assistant in Mulgrave. This role will suit someone who enjoys working with data, is process‑oriented, and wants to build a career in e‑commerce.
Why Join Us?
- Professional development & progression – Gain real experience in data‑driven e‑commerce processes with clear pathways to specialist roles.
- Supportive team culture – Work in a friendly, collaborative setting that values continuous improvement.
- Immediate start – Ready to hit the ground running.
Key Responsibilities
- Run and verify reports
- Generate monthly sales, stock and performance reports using existing logic.
- Validate data against automated daily reports to identify discrepancies and flag issues.
- Maintain reporting procedures
- Follow established SOPs in our system, keeping documentation up to date.
- Identify and report anomalies (e.g. unexpected changes in Shopify reports) .
- Ensure data integrity
- Maintain accurate product and inventory data in Shopify and related systems.
- Cross‑check stock levels against sales performance.
- Learn and support systems
- Familiarise yourself with Shopify and HubSpot materials.
- Provide first‑line support to the sales team for routine technical issues.
- Execute established procedures
- Understand existing workflows and follow‑ups.
- Communicate efficiently with the different teams to keep them informed and follow up as needed. Manage ad‑hoc tasks as they arise.
- Use AI effectively
- Determine which tasks can be delegated to AI tools (ChatGPT, Gemini, Claude).
- Formulate clear questions, interpret AI responses and conduct basic verification.
Who We’re Looking For
- 1–2 years’ experience in operations, administration, sales support, IT systems, e‑commerce, supply chain or related fields.
- Logical thinker – demonstrated ability to understand processes and solve problems quickly.
- Data & Excel proficient – comfortable running and modifying reports with formulas like VLOOKUP; able to learn and apply new functions on the spot.
- Communication skills – clear and concise written and verbal communication to coordinate with colleagues.
- Organised & proactive – able to prioritise, multitask and meet deadlines.
- Adaptable to technology – curious and comfortable using AI‑powered tools; willing to research and learn new skills as needed.
How to Apply
Please submit your resume and a concise cover letter through SEEK. We review applications as they are received, so apply soon to secure your spot on our growing team.
✨ Immediate Start Available – we look forward to hearing from you! ✨