The key duties of the position include:

The Role

AGSVA is seeking enthusiastic, stakeholder-focused, and capable Accounts Receivable Management Officers to join the Finance and Cost Recovery Team in Canberra. In this role, you will contribute to the effective delivery of AGSVA's accounts receivable and cost recovery functions. You will work in a fast-paced environment, managing a range of financial, administrative and supervisory responsibilities while building and maintaining positive relationships with internal and external stakeholders.

The successful candidate will demonstrate strong attention to detail, sound organisational and leadership skills, a positive attitude, and the ability to manage competing priorities while delivering high-quality outcomes.

Key responsibilities include:

- Raising and processing invoices accurately and in a timely manner.
- Managing outstanding debts and supporting debt recovery activities.
- Performing account reconciliations and resolving discrepancies.
- Investigating and responding to financial enquiries and account irregularities.
- Maintaining customer records, including the creation and amendment of customer accounts within financial systems.
- Undertaking data uploads and financial reporting activities using Microsoft Excel.
- Providing administrative support to the Finance and Cost Recovery Team.
- Supporting business operations and contributing to continuous improvement initiatives.
- Building and maintaining productive relationships with a broad range of internal and external stakeholders.
- Providing guidance, coaching and supervision to team members, including allocating work, monitoring performance, supporting capability development, and fostering a collaborative and high-performing team environment.

About our Team

The Australian Government Security Vetting Agency (AGSVA) is the central authority responsible for assessing and granting security clearances for most Australian Government agencies, as well as participating state and territory agencies.



The AGSVA Business Enablement team provides key support services that enable the effective delivery of AGSVA's security vetting functions.

Within Business Enablement, the Finance and Cost Recovery team plays an important role in delivering financial management, cost recovery, and business support services across the agency.

As part of the AGSVA Finance and Cost Recovery team, you will contribute to the delivery of key financial and operational outcomes that support AGSVA's strategic objectives. Working in a dynamic and evolving environment, you will play an important role in supporting service delivery, driving continuous improvement, and contributing to the agency's broader priorities. You will join a collaborative and high-performing team that values professionalism, integrity and respect.

The team is committed to fostering a positive and inclusive workplace culture, where individuals are empowered to contribute their expertise, build strong stakeholder relationships, and deliver quality outcomes in a fast-paced environment.

This is an exciting opportunity to be part of a team that supports AGSVA in delivering trusted security vetting services across the Australian Government.

Our Ideal Candidate

To be successful in this role, you will demonstrate a strong commitment to stakeholder engagement, people leadership and building positive relationships with a diverse range of stakeholders.

You will possess:

- Excellent written and verbal communication skills, with the ability to provide clear, accurate and professional advice to both internal and external stakeholders.
- Strong stakeholder engagement and interpersonal skills,



with the ability to build collaborative working relationships while anticipating and responding to stakeholder needs and expectations.
- Demonstrated supervision and leadership skills, including the ability to guide, support and develop staff, foster a positive team culture, and effectively manage performance and workload priorities.
- A proactive, flexible and solutions-focused approach, with demonstrated problem-solving skills and the ability to work effectively within a team environment.
- The ability to manage competing priorities, oversee team deliverables and adapt to changing business needs while maintaining a high standard of stakeholder engagement and service delivery.

If you enjoy engaging with a broad range of customers and stakeholders, are passionate about enhancing AGSVA's stakeholder relationships and engagement outcomes, and have the capability to lead and support a high-performing team, we encourage you to contact the nominated Contact Officer to learn more about this exciting prospect.

Eligibility

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Baseline Vetting” level.

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers

📌 Finance Officer (Canberra)
🏢 Department Of Defence
📍 Canberra