As an experienced Information Management (IM) Services Coordinator, you will support the delivery of enterprise information management services and governance initiatives by working closely with senior business stakeholders, Digital teams, and technology partners to coordinate service improvements, information governance activities, and digital uplift projects while helping improve search capability and AI-enabled information services across the enterprise.

Key Responsibilities

- Coordinate information management services and service improvement initiatives.
- Engage with business stakeholders, Digital teams and external technology partners.
- Translate business requirements into technical information management requirements.
- Coordinate delivery activities, priorities and issue resolution.
- Drive continuous improvement across information management processes and user experience.
- Support change management, training and business readiness activities.
- Monitor service performance and identify improvement opportunities.




- Support vendor engagement and contract management activities.
- Ensure compliance with governance requirements, policies and regulations.

Required Qualifications & Competencies

- Tertiary qualification in Information Technology, Information Management, Management Information Systems or a related discipline.
- Demonstrated experience coordinating information management or governance initiatives.
- Experience working with Microsoft 365, Share Point Online and Microsoft Purview.
- Robust stakeholder engagement and communication skills.
- Experience supporting change management and business adoption activities.
- Knowledge of ITIL service management practices is highly regarded.

Working Conditions

- Perth CBD office location offering great WFH flexibility once established
- Standard Monday to Friday working hours in state-of-the-art high-rise facilities
- 12-month assignment with potential ongoing

#J-18808-Ljbffr

📌 Information Management Services Coordinator (Australia)
🏢 Talent
📍 Australia