You’ll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes. We work hard to support one another, share knowledge, and celebrate success. At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time.

What does the job look like?

As the first point of contact for our clients, you will handle enquiries, resolve issues and ensure service requests are managed efficiently. Working in a fast-paced setting, you'll coordinate schedules, provide timely updates, and ensure every interaction reflects our commitment to excellent service.

- Provide customer service over the phone to understand clients’ requirements
- Ensure the system is up to date with all requests
- Coordinate and schedule work when needed
- Update clients with the status of their jobs
- Liaise with field staff to coordinate service calls

Are you the one?

You are an excellent communicator, someone who listens and responds effectively. You thrive in a fast-paced environment—balancing responsiveness, accuracy, and confidence while managing schedules and priorities. You can demonstrate:

- Solution orientated attitude
- Natural flair to build relationships and influence outcomes
- Confidence using computer systems and learning new software quickly




- A positive attitude with a desire to learn and develop

What’s in it for me?

Join a respected Australian organisation where leadership, innovation, and integrity are valued. You’ll have access to:

- A collaborative environment that supports professional growth
- Paid parental leave
- Career development opportunities and mentoring programs
- Access to a range of benefits across dining and adventure, travel and health and well-being
- The backing of two trusted Australian security leaders — Armaguard and Prosegur
- A culture built on safety, accountability, and excellence

At the Linfox Armaguard Group, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) are encouraged to apply.

Further information

You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

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📌 Customer Service Representative (Australia)
🏢 Armaguard Group
📍 Australia