Effectively schedule and coordinate service work across NSW/ACT. Based at our Wetherill Park office and reporting to the Business Manager, Customer Engineering Services you will be responsible for planning and coordinating service work and preventative maintenance on customer equipment in healthcare, mining, hospitality, scientific and manufacturing industries.
Responsibilities
- Scheduling of service work to meet regulatory and BOC requirements and labour availability
- Schedule labour for service work that provides meets appropriate competencies required for the work
- Provide quotations for new service work to customers and internal stakeholders
- Liaise with customers to organise planned and unplanned maintenance on their equipment
- Provide customers with service reports detailing work conducted
- Timely and accurate invoicing of BOC customers
- Raise purchase order for vendors and goods receipt
- Growing the existing service business to agreed targets for revenue and profit
- Work with internal stakeholders such as CES scheduler, sales representatives and service technicians
Qualifications
- Working knowledge of Australian Standards, BOC Codes of Practice and other regulatory codes
- Experience in gas related or construction industry environment
- BOC product and process knowledge
- Ability to coordinate multiple customer service tasks with both contractors and service technicians in various locations and market sectors simultaneously
- Ability to read and comprehend Piping and Instrumentation diagrams, general arrangement drawings
- NSW Medical gas fitting, technician or supervisors license preferred but not essential
- Trade qualification preferred but not essential
Perks
At Linde we provide a safe workplace with high safety standards and a strong commitment to safety. Employees enjoy extensive training programmes for career development, opportunities for overseas assignments, and recognition through employee appreciation programmes.
Work/life balance is supported with generous parental leave, flexible working arrangements, and attractive superannuation benefits. We also dedicate resources to community service through partner charities such as Road Safety Education and Redkite.
Our company is a WORK180 Endorsed Employer for Women, demonstrating our commitment to gender diversity. We are an equal‑opportunity employer committed to diversity.
In order to apply, you must have full work rights in Australia.
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📌 Service Co-Ordinator (City of Sydney)
🏢 Linde
📍 City of Sydney
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