Quality Assurance Agent – Elevate CX & Compliance (ANZ) (City of Sydney)

Quality Assurance Agent – Elevate CX & Compliance (ANZ) (City of Sydney)

04 Aug
|
Neilson Financial Services
|
City of Sydney

04 Aug

Neilson Financial Services

City of Sydney

Neilson Financial Services is seeking a Quality Assurance Agent to support the delivery of compliant, high-quality customer experiences across our contact centre operations in Australia. Reporting to the Quality Assurance Manager, you will monitor calls, document outcomes, and provide balanced feedback to agents.

This role suits detail-oriented professionals focused on continuous improvement, coaching, and staying up to date with regulatory changes.

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📌 Quality Assurance Agent – Elevate CX & Compliance (ANZ) (City of Sydney)
🏢 Neilson Financial Services
📍 City of Sydney

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