Join Crowd Culture - Where Experiences Have Heart & Soul

We create world‑class experiences and events with heart & soul - and we’re looking for an Account / Project Manager who thrives on owning client relationships while delivering exceptional projects from concept to completion.

This is a dual commercial and delivery role. You’ll manage and grow key client accounts while leading activations, set builds, exhibitions and live experiences on the ground. If you’re commercially minded, operationally sharp, and love bringing ideas to life - this is for you.

The Role

Account Management & Growth

- Drive new business and grow existing accounts
- Manage the full sales pipeline from lead to close
- Identify new markets and expansion opportunities
- Maintain strong, long‑term client relationships
- Oversee budgeting, billing and profitability on projectsProvide regular reporting on sales, KPIs and account performance
- Analyse market and competitor trends

Project & Event Delivery

- Manage end-to-end project delivery for activations and builds
- Lead on‑site event operations including bump‑in/out
- Coordinate suppliers, procurement and labour hire
- Manage venue relationships and inspections
- Control project budgets and ensure job profitability
- Identify and mitigate risks
- Act as the key escalation point for clients and stakeholders

About You

You’re commercially driven but operationally detailed.



You love building relationships just as much as seeing a project executed flawlessly. You’re motivated by growth, energised by opportunity, and always looking for the next win - for the client, for the business, and for the team.

You’ll bring:

- 2+ years’ experience in events, activations, exhibitions, trade shows, or similar
- Strong account management and sales experience
- Confidence managing budgets and project profitability
- CRM and pipeline management experience
- Excellent communication and stakeholder management skills
- Robust organisation and time management
- A proactive, solutions‑focused mindset
- Valid Driver’s Licence
- Full Australian working rights
- A degree in Business, Marketing or a related field is desirable but not essential.

What Success Looks Like

- Sales targets achieved and pipeline actively managed
- Projects delivered on time, on budget, and on brief
- High client satisfaction and repeat business
- Process efficiencies identified and implemented

Why Crowd Culture?

- Teamwork
- Customer Focus
- Positive Work Ethic
- Honesty & Integrity
- Respect

We’re collaborative, hands‑on, and passionate about creating unforgettable experiences. You’ll have autonomy, ownership, and the opportunity to make a real commercial and creative impact.

If you’re ready to step into a role where you can drive growth and deliver standout experiences - we’d love to hear from you.

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📌 Account & Project Manager (Melbourne)
🏢 Crowd Culture - Experiential Marketing Agency
📍 Melbourne