We have an exciting new opportunity for a Senior Account Manager to join the By ABLO team. If you're a confident, creative agency professional who thrives on owning client relationships end-to-end, we'd love for you to learn more about us.

This role reports directly into our Founders and is trusted to work autonomously, leading high-value client relationships, content and partnerships with minimal oversight from day one.

About By ABLO

By ABLO is a boutique team built on bold ideas and seamless execution.

Social media management and content creation are our bread and butter. We specialise in organic content and partnerships, that's where we live.

We're small, and that's the point. Led by creators and doers who roll their sleeves up and get it done, no layers, no runaround, just trusted people doing the work.

We're building Brisbane's go-to all-in-one content team — every brand, every creator, every touch of content, covered.

Our job is easy: connect brands to their community through small screens, with creative and copy that cuts through an otherwise numbing scroll.

Who is our dream candidate?

We’re looking for an experienced marketer who thinks creatively and is comfortable and capable leading conversations solo. You'll independently manage a portfolio of client relationships with little input from Founders, acting as the day-to-day senior point of contact -running WIPs, managing deadlines and problem-solving in real time.

This role suits someone who's just as comfortable writing copy and building content calendars as they are leading brand launches and managing partnership deals. You'll bring a creative eye, sound judgement, and the confidence to raise concerns early and often - because nothing falls through the cracks on your watch.

Key responsibilities

Account Management

- Independently manage a portfolio of client relationships, with little input from Founders
- Act as the day-to-day senior point of contact for clients - running WIPs, managing deadlines, and problem-solving in real time




- Lead brand launches end-to-end, coordinating internal and external stakeholders to keep delivery on track
- Manage external providers with a level of professionalism that supports positive outcomes for all parties
- Ensure all client deliverables are tracked, delivered on time and nothing falls through the cracks
- Confidently raise concerns regarding deliverables and timelines in a timely manner.

Content and Copywriting

- Autonomously write social media copy across client accounts, adapting each brand's tone of voice to the deliverables
- Independently develop and maintain content calendars, applying strategic thinking, environmental awareness and critical thinking
- Bring a strong eye for how content looks and flows visually
- Review content produced by junior team members and interns, providing constructive creative feedback
- Support both hi-fi and lo-fi content shoots, client-facing and internal, including occasional out-of-hours shoots (e.g. evening shoots).

Partnerships

- Manage partnership activity across categories including luxury accommodation, wellness precincts and beauty products
- Build and maintain talent lists suited to client briefs
- Draft content briefs for talent that align with client requirements
- Act on behalf of our clients when working with talent, ensuring a client-first approach to these engagements
- Oversee content approvals and manage deadlines across all partnership deliverables
- Apply a DEI lens to all briefs, ensuring our clients are not at risk of causing offence.

Paid and Strategy

- Manage paid amplification (Meta boosting) across 2–3 client accounts




- Develop social media strategy tailored to each client's goals and audience, with oversight from Founders
- Write and review end-of-month social media reporting for clients, translating performance into clear insights.

Industry Knowledge

- Stay current on social media, content and client industry trends, bringing thought leadership into client strategy.

Qualifications

- Proven agency experience, with the ability to manage multiple clients and competing priorities simultaneously
- Strong, confident client-facing experience
- Senior-level experience; this role isn't suited to a junior candidate, as you'll be leading high-value client relationships from day one
- A creative eye - able to build visually engaging content calendars and give informed feedback on design
- Flexibility to occasionally work outside standard hours (e.g. evening shoots)
- Genuine enthusiasm and passion for the social/digital marketing industry.

Preferred, but not essential

- Experience managing partnerships or talent relationships (e.g. hospitality, beauty, or lifestyle categories)
- Experience running paid social campaigns, particularly Meta boosting
- Experience reviewing or mentoring junior creative or content talent.

What success looks like

- High-value client relationships are retained and strengthened, with clients feeling well looked-after and confident in our delivery
- Brand launches and campaigns run smoothly, on time, and to a high creative standard
- Partnership activity is delivered professionally, on brief, and on deadline
- Reporting is clear, insightful, and delivered on time each month.

Why join the By ABLO team?

- Autonomy from day one - lead your own portfolio with trust and minimal oversight
- Work across integrated marketing campaigns, with clients who treat us like partners
- Partner with bold, out-of-the-box thinkers who push boundaries
- Be part of a team that turns ordinary concepts into extraordinary experiences

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📌 Senior Account Manager (Brisbane City)
🏢 By ABLO
📍 Brisbane City