Survey Management Solutions (SMS), is looking for an organised, detail-oriented Business Support Administrator to join our growing team.

This is more than a traditional administration role. You'll become the backbone of our business operations, supporting our national surveying team through business systems administration, invoicing, reporting and process coordination. Working closely with our Business Unit Manager, you'll ensure our systems are accurate, our data is reliable, and our operations run efficiently.

If you enjoy working with systems, solving problems and making processes better, we'd love to hear from you.

What you'll be doing

No two days are exactly the same, but your responsibilities will include:

- Coordinating monthly invoicing for customers, subcontractors and internal stakeholders
- Maintaining accurate hire contract records and supporting monthly billing
- Administering our electronic timesheet system, ensuring data is complete and payroll-ready
- Managing project information across multiple business systems
- Producing reports and maintaining business records and documentation
- Supporting project mobilisation and operational administration
- Assisting with Business Management System (BMS) compliance and quality processes
- Liaising with Project Managers, Finance and Operations to resolve system and invoicing queries
- Identifying opportunities to improve administrative processes and system efficiency
- Providing day-to-day administrative support to the Business Unit Manager and wider team

About You

You're someone who enjoys keeping things organised, accurate and running smoothly.

You'll ideally bring:

- Previous experience in administration, business support or office coordination
- Strong attention to detail with excellent data accuracy
- Confidence using business systems and Microsoft 365 (particularly Excel,



Outlook and Word)
- Excellent written and verbal communication skills
- Strong organisational and time management skills
- The ability to manage multiple priorities and meet deadlines
- A proactive mindset with a focus on continuous improvement
- Excellent customer service and relationship-building skills
- Certificate IV in Business Administration (or similar)
- Experience with invoicing, timesheets or business management systems
- Current driver's licence

Why join Survey Management Solutions?

At SMS, you'll join a supportive, high-performing team that values integrity, collaboration and continuous improvement.

- A supportive team environment where your contribution is valued
- Opportunities to learn, develop and grow your career
- Exposure to creative surveying technology and business systems
- Working for a respected company delivering major infrastructure and land development projects across Australia

About Survey Management Solutions

Survey Management Solutions (SMS) has delivered surveying solutions for major infrastructure, construction and land development projects across Australia's east coast for over 20 years.

Our team combines industry-leading expertise with advanced technology and innovative systems to deliver accurate, efficient surveying solutions for projects of every scale. We continue to invest in our people, technology and processes to deliver outstanding outcomes for our clients.

Apply Now

If you're looking for a role where you can make a genuine impact, enjoy variety in your work and build your career with a growing organisation, we'd love to hear from you.

Click Apply Now to submit your application.

Survey Management Solutions is an equal opportunity employer with a strong commitment to diversity. We encourage Aboriginal and Torres Strait Islanders and female candidates to apply

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📌 Business Support Administrator (Melbourne)
🏢 Survey Management Solutions
📍 Melbourne