Sierra Wireless in Australia is seeking a Technical Support Manager 2 to oversee technical support for specific product lines, providing day-to-day leadership and guidance to a team focused on issue resolution and customer satisfaction.
You will collaborate with engineering, product specialists, field applications, and customer service to develop robust support processes, manage escalations, and drive knowledge management and process improvements across the support organisation.
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📌 Semiconductor Tech Support Lead: Escalations & Team Growth (Australia)
🏢 Sierra Wireless
📍 Australia
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