Welcome to Mazda Australia, where innovation and passion converge to redefine the automotive experience.

As a key player in the Mazda Motor Corporation, we're committed to crafting vehicles that embody style, performance, and cutting‑edge technology. Join our team and be part of a legacy that drives excellence on the roads and in the hearts of driving enthusiasts.

Join Mazda Australia as a Product Training Senior Specialist.

This is a rare opportunity to play a strategic and hands‑on role at the heart of Mazda’s learning ecosystem. You’ll design, deliver and continuously evolve product training programs that build confidence, capability and pride across our dealer network and internal teams.

- Shape the future of product training across Mazda’s national dealer network
- Be the go-to expert on Mazda vehicles, technology and emerging mobility
- Empower sales and service professionals to deliver an exceptional customer experience

This role requires a full‑time, on‑site presence, five days a week, to foster collaboration, strengthen team connections, and ensure seamless support across the business.

Key Responsibilities:

Lead Mazda’s product training strategy: Shape and deliver the strategic direction of Sales and Service Product Training in partnership with Mazda Australia leadership and key stakeholders.

Design & Deliver high‑impact product training: Develop and facilitate engaging face‑to‑face, online and eLearning programs covering recent models, IPM updates, BT‑50 and BEV technologies.

Act as Mazda’s product Subject‑Matter Expert: Provide expert knowledge on Mazda vehicles, technologies and competitor offerings to support dealers and internal teams.

Build capability across the dealer network: Identify learning needs and uplift dealer confidence, capability and customer experience across sales, service and parts operations nationwide.





Ensure training effectiveness & continuous improvement: Monitor outcomes, manage budgets, report on impact, and continuously refine programs to ensure relevance, quality and measurable results.

About You:

You’re a confident facilitator, natural educator and trusted product expert who thrives on enabling others to succeed. You combine strategic thinking with a hands‑on delivery style and enjoy working closely with dealers and internal stakeholders alike.

To be successful, you will have:

• Experience in automotive product training, learning & development, or a similar capability‑focused role

• Strong knowledge of vehicle technology, with a passion for emerging mobility and electrification

• Proven experience designing and delivering engaging training programs (face‑to‑face and digital)

• Exceptional communication, facilitation and stakeholder engagement skills

• Ability to translate complex product information into practical, customer‑focused learning

• Strong organisational skills with the ability to manage multiple programs and priorities

• Budget management and reporting experience

• Willingness to travel nationally as required

- Company car, new car discounts, participation in the discounted lease car program
- 17.5% annual leave loading
- Access to weekend loan cars, uniform allowance, onsite subsidised café and additional perks
- Ongoing learning and development opportunities
- Wellness programs throughout the year (skin checks, flu vaccinations, EAP, discounts)

Application and Selection Process:

Mazda Australia values attitudes and behaviours that align with our organisational culture.

Successful applicants will be subject to an online psychometric assessment, police, qualification and reference checks.

Apply now and become part of a collaborative team that values excellence, continuous improvement, and meaningful contribution to the business.

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📌 Product Training Senior Specialist (Melbourne)
🏢 Mazda Australia
📍 Melbourne