- In conjunction with the Managing Director, Australia and Finance Manager/Team, provide administrative support in relation to the management of:
- Verification of Supplier bank details
- Running weekly reports for cost centre reclassification and follow up with Customer Service team and Planning & Purchasing Teams
- Bank account administration including credit letter preparation, user maintenance
- Management of the Corporate Card Program, including providing cardholder support and management of expense reports
- Providing user setup and general support for CONCUR expense system
Customer Experience
- Identify and assist in implementation of process improvement opportunities in conjunction with senior management
- Manage Customer Service Excellence as measured by external customer feedback
- Work cohesively with internal/external stakeholders ensuring a customer centric culture is achieved and maintained
- Identify and implement changes to ensure a measured reduction in non-conformances and overall efficiency gains and continuous improvement initiatives are achieved
Personal Attributes
- Must have a "can do approach" and customer service attitude
- Excellent verbal and written communication skills
- Excellent analytical skills and high attention to detail
- Comfort in navigating complexity and ambiguity
- Ability to work independently and as part of a team
- A strong work ethic, adaptable in approach and supportive of others
- Demonstrated ability to proactively problem solve, be collaborative and follow through on allocated tasks to successful completion
- Demonstrated professional and ethical approach in maintaining confidentiality
- High proficiency in computer literacy particularly Excel