We have an exciting opportunity to join our Melbourne team and help build our next generation financial services platform. Experience in financial services, payroll, worker entitlements, superannuation, or insurance is highly desirable.

About us!

We created Australia’s leading portable worker entitlements CRM platform! Our platform services hundreds of thousands of workers around Australia and over 1 billion dollars in worker entitlement investments. Formation CRM provides an end-to-end solution for entitlement funds management sector, canvassing bank-end work management, customer relationship management and email/SMS processing, public portals and mobile app integration, financial services and banking connectivity, and business intelligence reporting solutions. We pride ourselves on being the market leaders in our industry, and seek to deliver an exceptional experience for our clients.

As a small, rapidly growing business, our team members develop diverse skill sets, with opportunities to take on emerging work that interests them.



We are in a growth-phase, meaning we work in a fast-paced, evolving environment – we are looking for agile workers that love to tackle recent challenges together.

About you!

Our wonderful Application Support Specialist are the face of our business. We value articulate communicators, and empathetic customer-oriented individuals. Our ideal candidate is someone who loves to get hands-on to investigate customer support issues. You embrace the challenge of working on complex matters and own the outcome by overseeing matters through to completion.

You will bring the following skills:

- Excellent written and verbal communication skills.
- Exceptional attention-to-detail.
- Passionate about customer service and building long-lasting business relationships.
- Proven problem solving, troubleshooting, and issue resolution skills.
- Can handle more than one task

📌 Application Support Specialist (City of Glen Eira)
🏢 Formation Technology
📍 City of Glen Eira