We’re looking for a Senior Consultant – Acurity Application Analyst to join our team.
Location
Melbourne
Salary
108,571 – 119,893 AUD Annual Gross (indicative, may be subject to enhancements based on internal processes)
Flexible Working Arrangements
Hybrid arrangement reviewed case‑by‑case. Feel free to connect with your recruiter for details.
Roles And Responsibilities
- Drive stakeholder interviews and workshops to understand business requirements.
- Elaborate requirements into functional, application‑level user stories ready for development teams.
- Gather requirements from multiple stakeholders and translate them into stories.
- Take ownership of requirements throughout the delivery lifecycle.
- Assess impacts of requirement changes and reprioritisation with technical SMEs.
- Collaborate with business teams and application teams.
- Work with stakeholders to transition requirements into operations.
- Participate in regular stakeholder meetings, stand‑ups and governance discussions.
Essential Qualifications
- Support Technical Services Managers with BAU backlog management.
- Prioritise and groom backlog items.
- Assist with delivery estimations.
- Facilitate backlog management activities and prioritisation discussions.
- Support the triage, diagnosis and troubleshooting of incidents.
- Coordinate escalation of customer incidents and service requests.
- Work with business and technical stakeholders to assess impact, workarounds, and cost to remediate issues.
Preferred Qualifications
- Support UAT (User Acceptance Testing).
- Support production deployments and post‑deployment validation.
- Conduct story walkthroughs with development and testing teams.
- Ensure requirements are understood correctly by delivery teams.
Agile Team Participation
- Participate in daily stand‑ups, fortnightly meetings and monthly stakeholder reviews.
- Coordinate between business, developers and testers.
Additional Skills
- Excellent customer‑facing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and problem‑solving skills.
Benefits
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Adaptable working arrangements (hybrid, reviewed case‑by‑case basis)
- Health Insurance Discount and Well‑being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.