Assistant Venue Manager | $80,000–$85,000 + Super 4-Day Work Week Good Heavens Rooftop Bar | Full-Time | Melbourne CBD Lead one of Melbourne's largest and busiest rooftop cocktail bars. Good Heavens has built a reputation for exceptional cocktails, energetic service, and unforgettable guest experiences. We're looking for an experienced Assistant Venue Manager to join our leadership team and help continue raising the bar.

If you're passionate about hospitality, enjoy leading high-performing teams, and thrive in a fast-paced, high-volume environment, this is an opportunity to take the next step in your management career with a company that values great culture, genuine work-life balance, and internal career progression.

Why Join

Us? Enjoy a genuine full-time 4-day roster with three consecutive days off every week, giving you the work-life balance that's becoming increasingly rare in hospitality

$80,000–$85,000 + Super, depending on experience

Genuine career progression with opportunities to grow into senior leadership roles

Ongoing leadership training and professional development

Work alongside an experienced Venue Manager, General Manager, and supportive senior leadership team who are passionate about developing great leaders

Be part of a collaborative, positive culture where your contribution is genuinely valued

Opportunities to work across three established Melbourne venues About Us Fancy Hank's Group operates three iconic Melbourne venues: Fancy Hank's – A long-standing Melbourne BBQ institution

Good Heavens – A vibrant rooftop cocktail bar in the heart of the CBD

Springrock – A contemporary pub combining classic hospitality with live entertainment Good Heavens is renowned for its energetic atmosphere, quality cocktails,



exceptional service, and unforgettable rooftop experience. This role is based primarily at Positive Heavens, where you'll play a key role in leading one of Melbourne's largest and busiest rooftop venues, leading a large team in a fast-paced, high-volume environment.

About The Role As Assistant Venue Manager, you will: Support the Venue Manager with the day-to-day operations of the venue

Lead and inspire the team during service, setting the standard from the floor

Deliver exceptional guest experiences while maintaining premium service standards

Coach, develop, and mentor front-of-house team members

Assist with rostering, labour management, and daily operational planning

Assist with recruitment, onboarding, and performance management

Help drive team engagement, accountability, and performance

Drive labour performance and operational KPIs

Assist in developing future leaders within the business

Ensure compliance with liquor licensing, health and safety, and company procedures

Work closely with senior management to achieve operational goals and venue KPIs

Be a hands-on leader who thrives in a busy, high-volume environment What We're Looking For Minimum 5 years' experience in a hospitality leadership or management role

Previous experience in a high-volume cocktail bar, pub, or restaurant

Strong leadership, communication,



and people management skills A positive, proactive, and hands-on approach to leadership

Excellent knowledge of food, beverage, and premium customer service

Ability to remain calm and lead confidently during busy services

Understanding of labour management, venue performance, and operational KPIs

Sound knowledge of liquor licensing and workplace health and safety requirements

Current RSA Certificate

Full Australian working rights A stable employment history and genuine passion for hospitality What Success Looks Like In Your First Six Months, You'll Build strong relationships with your team and become a trusted leader

Lead busy services with confidence while maintaining exceptional guest experiences

Help drive labour performance and operational KPI results

Coach and develop team members, contributing to a positive and high-performing culture

Support the continued growth and success of one of Melbourne's most iconic rooftop venues Why Good Heavens? We believe hospitality should be rewarding, sustainable, and enjoyable.

At Fancy

Hank's Group, we invest in our people, create genuine opportunities for career progression, and build teams that enjoy coming to work. Many of our leaders have progressed internally, and we're looking for someone who wants to build a long-term career, not just find their next job. If you're ready to join one of Melbourne's leading hospitality groups and build your management career in an iconic rooftop venue, we'd love to hear from you.

Apply now with your resume and a short cover letter telling us why you'd be a outstanding fit for the Good Heavens team.

How to apply: Click on the Apply Now button to apply through Zapid.

📌 Assistant Venue Manager (Melbourne)
🏢 Fancy Hank's
📍 Melbourne