About Capella Sydney

Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.

Position

Summary

We are searching for a highly motivated Associate Director of Sales who will focus on securing and maximising sales opportunities within targeted market segments, particularly in the MICE, to achieve departmental goals and objectives. The ideal candidate will demonstrate exceptional strategic thinking abilities and a proven history of achieving outstanding results in the luxury hospitality sector, identifying new sales leads and building strong relationships with both new and existing clients to meet financial targets.

The individual will play a key role in generating new business, ensuring that all direct sales activities align with our overall sales strategies.

Your Key

Responsibilities

Lead and inspire the team to deliver seamless, upscale guest experiences across all event-related services.

Cultivate and nurture client relationships, actively seeking opportunities for recent business and repeat engagements.

Drive new business opportunities through the various market segments and most specifically MICE.





Negotiate with clients to achieve maximum revenue and profitability for Capella Sydney.

Ensure sales activities focus on all facilities, including Food and Beverage, Catering, Spa, inclusive of all experiences.

Develop strong community relations. Network in the local market, in the industry and in professional organisations.

Be involved in the planning and setting of sales goals for the various target segments.

Perform competitive analysis on competitors' strengths and weaknesses to implement sales projects to gain higher market shares.

Talent

Profile A hospitality management diploma or bachelor's degree in events management is preferred.

Experience in a similar role at luxury hotels/resort.

Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Familiarity with CRM and Property Management Systems (e.g., Opera Cloud) and other hotel-related systems.

Excellent selling skills and understanding of sales processes.

Strong command of written and spoken English.

Full-time valid working rights in Australia. Working with Capella Sydney

Join a vibrant and nurturing workplace.

Work in elegantly designed areas while enjoying amenities in a historic building.

Benefit from online LinkedIn training courses aimed at your personal and professional growth.

Savour complimentary meals during your shifts.

Enjoy discounts for hotels and group bookings.

An employee assistance programme (EAP) offering confidential counselling and support.

Celebrate your birthday with special leave.

Embrace opportunities for growth and advancement within the organisation. Kindly be informed only shortlisted candidates will be notified.

📌 Associate Director of Sales - MICE (Sydney)
🏢 Capella Hotels & Resorts
📍 Sydney