Category Manager - Facilities Management Services 10 Nexus Ct, Mulgrave VIC 3170, Australia Who are we City FM Australia is redefining facilities management through hands‑on expertise, smart technology, and data‑driven solutions. Since 2009, our self‑performing model has built strong partnerships focused on safety, quality, and value. At City, facilities management, engineering and soft services are seamlessly integrated, delivering innovative, high‑quality solutions for our partners every day.

Guided by our values – Think Secure, One Team, Work in Partnership, Lead the Way, and Can Do – we support our partners every day.

The Opportunity The Category

Manager - Facilities Management Services is responsible for establishing and implementing category strategies to support the successful mobilisation of new City partners. This includes leading supplier sourcing, negotiation and contracting activities across key facilities management categories. Working closely with Procurement and FM Operations stakeholders, you will identify opportunities to leverage existing supply arrangements, drive commercial value and support operational excellence throughout implementation and beyond.

Your key responsibilities - Development, implementation and ongoing management of the company’s commercial service‑related contracts strategy.

- Manage the Contract lifecycle; including all activities relating primarily to contracts for equipment maintenance - Analyse the Groups spend by category, supplier & business unit, identify the opportunities and deliver best practice focused on cost, quality and service level agreements.
- Effectively negotiate with suppliers and stakeholders to achieve best outcome - Liaise with 3rd parties,



contractors and key stakeholders to ensure performance standards are maintained - Prepare scope of contract including request for tender documentation What we are looking for - Minimum 5 years’ experience in contracts management, ideally within equipment maintenance or facilities management.
- Demonstrated experience preparing scopes of work, tenders, commercial contracts and service level agreements.
- Strong written communication skills with experience producing reports and recommendations for senior stakeholders.
- Proven supplier negotiation and stakeholder management capability.
- Experience managing vendor relationships and contract performance.
- Ability to analyse data and develop practical, commercially focused recommendations. What’s in it for you - Hybrid Model: 3 days in office, 2 days WFH for work‑life balance - Modern Workspace: Bright, comfortable office built for collaboration - Free Parking: Easy commute and save on transport and parking costs - Wellness perks – Flu shots, EAP, health insurance discounts, purchased leave - Family support – Paid parental leave, caregiver leave, domestic violence leave - Recognition & rewards – Service awards, values awards, discounts on big brands - Referral bonuses – Earn rewards through our Employee Referral Program Ready to make an impact across a national facilities management business? Apply now and help drive smarter procurement and supplier strategies for some of Australia's leading organisations. City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members. City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

📌 Category Manager - Facilities Management Services (Melbourne)
🏢 City Holdings
📍 Melbourne