04 Aug
|
BusiHealth
|
Sydney
About the Role
We are seeking an experienced Client Side Project Delivery Manager to represent our organisation's interests across the full project lifecycle — from feasibility and design through to construction, handover, and close-out. Working on the client side specifically for the Health and Vet Care industries, you will act as the primary point of accountability for delivering projects on time, on budget, and to the required quality and compliance standards, while managing external consultants, contractors, and stakeholders on our behalf.
This is a pivotal role for someone who understands construction and delivery processes deeply, but who is equally comfortable managing commercial outcomes, stakeholder relationships, and risk — rather than being on the "delivery" side of a contractor or builder. Your clients are health professionals that rely on you making the complex simple.
The client lead is responsible for overseeing the business development and delivery of client projects from initiation to completion, ensuring all stages of the property advisory and clinic set up process is efficiently managed, aligned with client objectives, and delivered within agreed timeframes and budgets. The role requires both strategic oversight and hands-on management of project activities, including client liaison, coordination of internal and external stakeholders, and streamlining of project workflows.
Key Responsibilities
Project Leadership & Delivery
Executing the business development strategy on behalf of the business
Maintain relationships with referral partners including financial lenders, brokers, building partners and others in the health and vetcare ecosystem
Act as the client's representative across all phases of the project lifecycle (feasibility, design, procurement, construction, handover)
Manage multiple property advisory projects across the healthcare and veterinary sectors.
Manage clients along the journey and ensure a premium customer experience is achieved for the clients of the business
Develop and manage project plans, budgets, programs, and risk registers
Oversee external consultants (architects, engineers, quantity surveyors) and contractors to ensure deliverables meet scope, quality, time, and cost expectations
Chair project control group meetings, design reviews, and progress meetings
Commercial & Contract Management
Manage procurement processes including tendering, contract negotiation, and contractor/consultant appointments
Monitor project budgets, cost forecasts, and variations; report on financial performance against approved budgets
Review and manage contractual obligations, claims, and disputes in the client's interest
Ensure value-for-money outcomes across the project lifecycle
Stakeholder & Risk Management
Serve as the key liaison between internal stakeholders (executives, operations, end-users) and external delivery teams
Identify, monitor, and mitigate project risks, escalating issues as required
Manage regulatory approvals, planning permits, and compliance requirements (state and local government)
Ensure WHS (Work Health and Safety) compliance is upheld by all parties across the project
Reporting & Governance
Provide regular project status reports to senior leadership and/or boards
Maintain robust project documentation, audit trails, and governance records
Support post-occupancy evaluation and lessons-learned processes at project close-out About You
Essential
5+ years' experience in project/delivery management, ideally in a client-side, owner's representative, or superintendent capacity
Demonstrated experience managing construction, fit-out, infrastructure, or capital works projects in Australia
Robust understanding of Australian building codes, planning approval processes, and relevant state-based WHS legislation
Solid commercial acumen — budgeting, cost control, procurement, and contract administration (familiarity with AS4000, AS4902, or similar standard form contracts)
Excellent stakeholder management and communication skills, with the ability to influence at executive level
Strong risk management and problem-solving capability
Desirable
Tertiary qualification in Construction Management, Engineering, Architecture, Quantity Surveying, or related discipline
PMP, PRINCE2, or equivalent project management certification
Experience across a specific sector (e.g. health, education, retail, commercial fit-out, infrastructure) — tailor to your context
Working knowledge of BIM, project management software (e.g. Procore, Aconex, MS Project)
Personal Attributes
Commercially astute with a client-first mindset
Confident decision-maker under pressure
High attention to detail balanced with big-picture thinking
Collaborative, with the gravitas to manage senior stakeholders and hold contractors to account What We Offer
Opportunity to work within a highly specialised and growing consulting business that is truly providing Australia (and eventually abroad) a truly unique offering
Diverse and engaging role with genuine autonomy
Exposure to strategic projects
Flexible working arrangements
Competitive remuneration package commensurate with experience
Opportunity to make a meaningful impact within the petcare and healthcare industries
📌 Client Lead (Sydney)
🏢 BusiHealth
📍 Sydney