LOCATIONS

Sydney, NSW / Canberra, ACT

ABOUT THE COMPANY / ROLE

This position sits within a globally recognised medical device leader in pacemaker, ICD, CRT and leadless pacing technologies. The Field Technical Specialist will provide hands-on clinical and technical support to healthcare professionals across NSW and ACT. The technical specialist will support device implant procedures, follow-up with clinics, troubleshooting activities and educational programs, while maintaining strong customer relationships throughout the territory.

RESPONSIBILITIES INCLUDE

- Provide technical support during pacemaker, ICD, CRT and leadless device implantation procedures
- Support post-operative follow-up clinics and device optimisation activities
- Troubleshoot device-related issues and provide clinical guidance to healthcare professionals
- Deliver product training and education programs to clinicians and hospital staff
- Maintain advanced knowledge of Abbott's Cardiac Rhythm Management portfolio
- Partner with Territory Managers to support customer needs and territory objectives
- Assist with product launches and market development initiatives
- Gather and communicate customer feedback, market intelligence and competitor activity
- Ensure all administrative, reporting and compliance requirements are completed accurately and on time




- Attend internal product and clinical training programs, including certification requirements
- Participate in the on-call roster associated with the role
- Build and maintain strong clinical relationships across hospitals and healthcare networks throughout NSW and ACT

SKILLS & EXPERIENCE

- Tertiary qualification in Biomedical Engineering, Medical Science, Nursing, Cardiac Technology or a related discipline
- Minimum 2 years' experience working with Cardiac Rhythm Management products
- Experience supporting pacemaker, ICD and CRT implant procedures
- Solid clinical troubleshooting and customer engagement skills
- Ability to work autonomously within a field-based environment
- Willingness to travel across NSW and ACT, with occasional interstate travel as required
- Ability to participate in an on-call roster

BENEFITS

- Opportunity to join a globally recognised medical device organisation
- Exposure to innovative cardiac rhythm management technologies
- Work closely with leading cardiologists and electrophysiologists
- Comprehensive training and professional development opportunities
- Diverse and rewarding field-based clinical support role

TO APPLY

If you would like to discuss this opportunity further, please contact Nikita on 02 8310 5843 or email [email protected].

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