6- 12 Month Temporary Assignment | Potential Extension | Scoresby, VIC

Are you a customer-focused administrator with strong contract management and service coordination experience? We are seeking a highly organised Customer Contracts Administrator to join a fast-paced and collaborative service team supporting customer service agreements, contract renewals, invoicing and scheduling activities.

This is an excellent opportunity to join a global organisation that values teamwork, continuous improvement and exceptional customer service, while working in a dynamic environment where no two days are the same

About the Role

As the Customer Contracts Administrator, you will be responsible for supporting customer service agreements throughout their lifecycle, from quotations and renewals through to contract activation, invoicing and service scheduling.

You will act as a key point of contact for customer enquiries and work closely with internal sales and service teams to ensure a seamless customer experience. Key Responsibilities

- Manage customer enquiries relating to service agreements and contract renewals
- Prepare quotations and renewal documentation
- Enter and activate customer service agreements within internal systems
- Process invoicing and support contract administration activities
- Coordinate and schedule preventative maintenance and service activities
- Investigate and resolve invoicing disputes and credit requests
- Maintain accurate customer and contract records
- Provide administrative support to the broader service team
- Consistently meet service, quality and performance targets
- Build strong working relationships with customers and internal stakeholders





About You To be successful in this role, you will demonstrate:

- Previous experience in contract administration, customer service, service coordination or a similar administrative role
- Strong customer service and stakeholder management skills
- Experience working with CRM and ERP systems
- Advanced Microsoft Office skills
- Excellent attention to detail and organisational ability
- The ability to prioritise competing tasks and work effectively under pressure
- Strong written and verbal communication skills
- A collaborative and proactive approach to problem-solving
- The ability to work independently while contributing positively to a team environment

Desired Experience

- Experience using Salesforce, SAP and Oracle or similar systems highly regarded
- Qualifications in business, administration, science, or a related discipline will be viewed favourably

What's on Offer?

- 6-month temp assignment with the possibility of extension
- Competitive hourly rate
- Supportive and collaborative team culture
- Exposure to a global and highly respected organisation
- Up-to-date workplace environment based in Scoresby
- Opportunity to further develop your contract administration and customer service expertise





**Eligibility Requirements Applicants must be Australian Citizens or Permanent Residents with unrestricted working rights in Australia to be considered for this opportunity. If you are a motivated contracts administrator who enjoys delivering outstanding customer service and thrives in a fast-paced environment, apply now on the link below. If you have any questions please call Emma (phone hidden)

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or [1300 337 000](tel:1300 337 000) and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.

📌 Contracts Administrator (Scoresby)
🏢 Dfp Recruitment
📍 Scoresby