Advertised Title: Customer Service Coordinator The next step in your career starts here… Permanent Full Time

Monday to Friday on a rotating roster, with some Saturdays 7am-12pm Competitive base salary As the first point of contact for customers at our Fyshwick branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You’ll enjoy variety in your role including: Addressing customer needs in person, by phone and email

Generating hire schedules, quotes, and invoicing

Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs

You may also occasionally need to assist customers and colleagues in the yard with loading equipment

Liaising with suppliers to support our customers What you’ll get in return

We provide our team with a wide range of perks and benefits, including: Development and career progression pathways

Flexible working options available—let’s discuss what works best for you

Access to our employee discounts, benefits and wellbeing program

Purchased additional leave program

Novated leasing and salary sacrifice

12 weeks Paid Parental Leave in addition to government parental leave scheme





Volunteering opportunities through the Coates Foundation What you’ll bring to the role Previous face-to-face customer service experience A desire to provide amazing customer experience

General computer skills (MS Word, Excel, Outlook)

Capability and willingness to learn and absorb technical information If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire. Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Unlock your next career prospect – apply today!

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.

📌 Customer Service Coordinator (Australia)
🏢 Coates
📍 Australia