Duty Manager – Luxury Eco Retreat

Little Beach Co Retreat | Chain of Lagoons, East Coast Tasmania Up to $100,000 (pro rata) + In office Accommodation + Immediate Start + 6-Month Contract with Ongoing Potential

Are you an experienced hospitality professional looking for a unique sea change?

Little Beach Co Retreat is located in Chain of Lagoons on Tasmania's stunning East Coast, approximately 1.5 hours from Launceston and 3.5 hours from Hobart. On-site accommodation is provided, making this an ideal opportunity for someone looking to embrace a genuine coastal lifestyle.

Little Beach Co Retreat is an award-winning luxury eco-retreat set across 22 acres of pristine coastal landscape. The property features 22 premium accommodation offerings, including Ocean View Hot Tub Villas, the iconic Rockpool Residence (featured on Grand Designs Australia in 2019), and a boutique glamping village, complemented by an on-site restaurant, wellness experiences and grand event facilities.

Welcoming couples, luxury travellers, corporate retreats, wellness escapes and weddings of all sizes, the business is recognised for delivering exceptional guest experiences in one of Tasmania's most unique coastal destinations.

With significant expansion underway—including four new luxury villas, a purpose-built wedding and events pavilion, expanded wellness facilities and major tourism developments—Little Beach Co Retreat is entering an exciting phase of growth, making this an outstanding opportunity to join one of Tasmania's leading boutique tourism businesses.

We are seeking an experienced Duty Manager to join our team on a 6-month fixed-term contract, with the potential for an ongoing position.

The Role

As Duty Manager, you will oversee the day-to-day operations of the retreat,



ensuring every guest receives exceptional service while supporting our close-knit team across all areas of the business. This is a hands-on leadership role suited to someone who thrives on variety, leads by example and enjoys working in a dynamic environment. Applicants should expect an active role involving regular movement throughout the property (approximately 5,000+ steps per day).

Key Responsibilities

- Oversee the daily operations of the resort and guest services.
- Supervise housekeeping and food & beverage operations, including staff rostering.
- Assist with breakfast service and kitchen operations when required.
- Manage guest enquiries via phone, email and online messaging platforms in a professional and timely manner.
- Monitor reservations, availability and rates within the property's booking management system.
- Consistently exceed guest expectations through exceptional service.
- Coordinate arrivals, departures and daily operational activities.
- Maintain the highest standards of presentation, cleanliness and hospitality.
- Manage online distribution channels, including Airbnb, Booking.com, Expedia and boutique travel partners.
- Support co-ordination & execution of wedding bookings, retreats and special events.
- Participate in an after-hours on-call roster to respond to guest emergencies when required.
- Work alongside senior management on exciting growth projects, including new wellness facilities, yoga and Pilates spaces, agri-tourism initiatives and future developments.

About You

To be successful in this role, you will have:




- A minimum of 5 years' experience as a Duty Manager within the hospitality industry.
- Previous kitchen or food service experience.
- Strong leadership and team management skills.
- Outstanding customer service and communication abilities.
- Excellent organisational, problem-solving and time management skills.
- Confidence working autonomously and making operational decisions in a remote luxury tourism environment.
- A proactive, hands-on attitude with a willingness to assist wherever required.
- Current Australian working rights.
- A current driver's licence (preferred).
- Experience using Little Hotelier PMS and Google Workspace would be highly regarded but is not essential, as full training will be provided.

Working Conditions

- Full-time salaried position.
- Five-day working week.
- Participation in an after-hours on-call roster.
- On-site accommodation, internet and some meals provided.

What We Offer

- 6-month fixed-term contract with the potential for ongoing employment.
- Immediate start.
- Salary of up to $100,000 per annum (pro rata), depending on experience.
- Quality on-site accommodation provided (or the option to reside off-site at your own expense if preferred).
- Escape the city and enjoy a relaxed coastal lifestyle on Tasmania's spectacular East Coast.
- Work for one of Tasmania's fastest-growing luxury tourism businesses.
- Supportive, passionate and professional team environment.
- The opportunity to play a key role in the continued growth of an award-winning luxury retreat.

If you're an experienced hospitality leader looking for your next adventure, we'd love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to [email protected].

Only shortlisted applicants will be contacted.

📌 Duty Manager - Boutique Retreat (Chain of Lagoons)
🏢 Wilbunnton Family Trust t/a Little Beach
📍 Chain of Lagoons