Urgent requirement of EUC Engineer - Contract - Adelaide

Requirements

- Key Responsibilities:

- Provide first and second-level onsite support for desktops, laptops, mobile devices, and peripherals.

- Troubleshoot and resolve hardware, software, and connectivity issues.

- Install, configure, and upgrade IT equipment and software per company standards.

- Manage user account creation, password resets, and access rights in Active Directory/O365.

- Maintain and support AV/conference room equipment and provide hands-on support for meetings.

- Liaise with remote support teams and vendors for escalations and hardware replacements.

- Maintain asset inventory and ensure equipment lifecycle management (procurement, imaging, disposal).

- Support onboarding and offboarding processes by preparing and recovering user devices.

- Document incidents, requests, and resolutions in the ITSM system.





- Ensure compliance with IT policies and security protocols.

Required Qualifications & Skills :

- Degree in Computer Science, IT, or related field.

- 4–8 years of experience in an onsite EUC or desktop support role.

- Solid troubleshooting skills in Windows 10/11, Microsoft Office 365, and general desktop environments.

- Hands-on experience with Active Directory, SCCM/Intune, and BMC Helix (or similar ITSM tool).

- Knowledge of networking fundamentals (LAN/WAN, TCP/IP, VPN).

- Experience supporting hardware from vendors like Dell, HP, Lenovo.

- Familiarity with remote support tools and mobile device management.

Duration: 6 Months and possible extension

Eligibility: Australian/NZ Citizens/PR Holders only

Email: [email protected]

📌 EUC Engineer - Contract - Adelaide
🏢 Hastha Solutions
📍 Adelaide