The Opportunity We are seeking a motivated and customer focused CDO Technician to join our team, servicing the Mackay (QLD) area on a Full-Time, permanent basis. In this role, you will be the hero behind the scenes, supporting our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You’ll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.

What’s in it for you: Take-home company vehicle + fuel card

Monday to Friday role

7:55 am start onsite, finishing at 4:00pm in line with the EA

Boost your earning potential with overtime and additional on-call/call-out allowances, with on-call duties shared across the team on a rotating roster every third week. This is a hands-on role ideal for a trade-qualified Electrician or Refrigeration Technician who enjoys working independently in the field.

Experience with coffee machines or within a coffee service environment is highly regarded, though not essential.

Key Responsibilities Safety First - Uphold a strong safety culture, follow all OHS requirements, and proactively identify risks

Customer Service - Deliver a great customer experience with professional, timely, and reliable service

First-Time Fixes - Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit

Quality Service - Perform repairs and preventative maintenance to ensure optimal equipment performance

Efficiency - Maximise time in the field, use parts effectively, and maintain accurate vehicle inventory

Processes & Systems - Follow standard procedures and utilise IT tools to manage service calls and reporting





Teamwork - Collaborate with your team and contribute to continuous improvement initiatives

Skill Development - Continuously build your technical capability through training and hands-on experience About You Trade qualified in Electrical or Refrigeration (will consider restricted licenses).

Confident communicator, able to engage effectively with stakeholders at all levels

Skilled at building and maintaining strong relationships with internal and external customers

Strong troubleshooting and fault-finding skills with a solutions-focused approach

Highly organised with excellent time management and the ability to work autonomously

Proactive mindset with a focus on continuous improvement

Comfortable using mobile/field service technology and IT systems

Full, valid driver’s licence (required for field-based work)

Background in coffee service or coffee machine maintenance highly regarded.

What We Offer Work with one of the world’s most recognisable brands.

Grow your career through world-class learning, development and progression opportunities across a global business.

Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.

Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.

Take part in our Employee Share Purchase Plan and share in CCEP’s success.

Access wellbeing support for you and your family, including free and confidential counselling through our EAP. If you’re a hands-on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you. Ready to Make Magic Happen ✨ Apply now and take the next step in your career with a supportive team, excellent benefits, and real opportunities to grow Applications Close Monday 17th August 2026 #S-DNI

📌 Field Service Technician (Mackay)
🏢 Coca-Cola Europacific Partners
📍 Mackay