Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You'll be the trusted expert who helps customers find tech solutions that enhance their lives, bringing our purpose to life: to build a connected future so everyone can thrive.

What You'll Be Doing

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary And Benefits

- Plus 12% Superannuation
- Eligible for Variable Remuneration determined by the Variable Remuneration plan's rules.
- The first 2 months guaranteed while you learn on board.
- Generous Discounts:



Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Growth opportunities Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program.
- Flexibility: Flexible working hours and a supportive approach to parental leave.
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is it You We're Looking For?

- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution-Oriented Approach: Enjoys thinking on your feet and tailoring solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and Positivity: Can‑do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bringing enthusiasm and learning on the job.

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📌 Telstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOUR (City of Shellharbour)
🏢 Telstra
📍 City of Shellharbour