- Act as a first point of contact for people queries, triaging requests and ensuring timely resolution or escalation
- Coordinate employee lifecycle processes including onboarding, role changes, leave, flexible work, return-to-work and offboarding
- Prepare and manage people documentation, ensuring accuracy, compliance and timely delivery
- Maintain employee records, HRIS data, trackers and registers to ensure information is current and audit-ready
- Support onboarding and induction logistics to deliver a positive new starter experience
- Assist with reporting, data checks and reconciliations to support governance and decision-making
- Provide administrative support across payroll, remuneration, learning and development and compliance processes
- Coordinate meetings, training sessions, surveys and people initiatives, ensuring smooth delivery and follow-through
- Support vendors, purchase orders, invoicing and general administration across P&C;, Talent Acquisition and Facilities
- Contribute to continuous improvement by identifying opportunities to enhance processes and employee experience.

Requirements

- Experience in administration, coordination or operational support, from HR, people services, or any environment where you’ve had to juggle competing demands and keep things moving
- A service mindset. You genuinely want to make things easier for the people you work with
- Reliable attention to detail and the discipline to keep records,



trackers and documentation accurate and up to date
- Comfort with digital tools and systems, and the confidence to pick up new ones quickly
- The ability to stay calm and prioritise well when things get busy or unpredictable
- Clear, professional communication, and good judgement handling sensitive information
- A collaborative streak balanced with real initiative, you don’t wait to be asked
- Bonus points if you’ve got exposure to Oracle, Power BI, Excel, SharePoint design or similar systems.

Core Competencies

Demonstrates strong administrative and coordination skills in HR processes, ensuring accuracy and compliance in employee documentation and records management. Proficient in utilizing digital tools and systems to enhance operational efficiency and support employee lifecycle processes.

Highest-signal resume keywords

- HR Administration
- Employee Lifecycle Coordination
- Attention to Detail
- Clear Communication
- Digital Tools Proficiency

ATS Optimization Keywords

Hard Skills

- Data Management
- Documentation Accuracy
- Reporting
- Process Improvement
- Operational Support

Soft Skills

- Service Mindset
- Collaboration
- Initiative
- Judgment
- Prioritization

Industry Keywords

- People Services
- Onboarding
- Compliance
- Payroll
- Talent Acquisition

Tools & Technologies

- Oracle
- Power BI
- Excel
- SharePoint

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📌 People Operations Coordinator (Melbourne)
🏢 Jobtailor
📍 Melbourne