Genesys is seeking a Senior Director of Global Professional Services Operations in Sydney. This role is pivotal for defining and evolving the operating model for a high-growth SaaS services business. The ideal candidate will have 12+ years of experience in Qualified Services, leading teams across regions, driving transformation through systems and AI.
Key responsibilities include managing the services lifecycle and ensuring financial performance. Applicants must have a Bachelor’s degree; an MBA is preferred.
📌 Global Professional Services Ops & Strategy Director (City of Sydney)
🏢 Genesys
📍 City of Sydney
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