At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Opportunity is calling to join our Front Office team at Australia’s largest hotel. We are on the look‑out for the following:

Guest Service Officer - Part time/Full Time

Communications Agent - Full Time

Bell Attendant - Part Time/Full Time

Doorperson - Full Time

Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.

Perks for working with Hyatt Include:

- After 90 days of service, 6-12 nights of complimentary accommodation per year to use at Hyatt Hotels globally (T&Cs;)




- Generous discounted accommodation worldwide within Hyatt for associates as well as friends and family
- Reward and recognition programs
- Learning and development opportunities
- Fully laundered uniform
- Discounted city parking

The Role:

As a Guest Service Agent, you will serve as the face of our property assisting our guests with all enquiries to achieve and maintain the Hyatt 5-star standards. You will conduct a large volume of check-ins and check-outs, professionally handle complaints and be readily able to make recommendations to complement our guest’s stay. You will deliver exceptional customer service to both internal and external guests and strive to create memorable experiences.

As a Communications Agent, you be the first point of contact, by responding to all internal and external phone calls/emails and promptly attend

📌 Guest Services & Front Desk Specialist (City of Sydney)
🏢 Hyatt Regency Sydney
📍 City of Sydney