Due to the continued growth of our business, JJ Secuwatch have an outstanding career opportunity for a highly motivated team player as an Internal Sales at both of VIC/NSW branches Duties & Responsibilities
Reporting directly to the VIC State Manager, you will be responsible for:
- Being the first point of contact for the branch, including serving customers over the trade counter
- Answering incoming calls
- Processing customer orders via the counter, phone and email requests
- Providing quotations based on customer specifications and needs
- Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
- Building relationships and rapport with customers- Cross-selling and up-selling products to customers
- Learning and continually developing product knowledge for JJ Secuwatch's range of access control, security systems and CCTV surveillance
- Conducting demonstrations and providing technical insight into products to assist with the sales process- Assisting with the returns and backorder processes
- Assisting with general branch support, administration and general ah-hoc
- Supporting the external sales team and management
Skills, Knowledge & Abilities An interest in technology
- Technically savvy with a knowledge of IP technologies- Excellent communication skills, both written and verbal
- Confidence in dealing with customers and the ability to form solid relationships
- A positive can-do attitude, willingness to learn and dedication
- Proficient computer skills and ability to learn new programs
- Commitment to the highest level of customer service
- Strong attention to detail
- Ability to work both autonomously and as a team