Ultraceuticals is an Australian-born and owned, results-driven skincare brand with nearly three decades of clinical credibility behind us and we're not slowing down. As we scale our retail and salon network across ANZ, we need a Key Account Manager who can turn strategic relationships into serious commercial results. This is a role for someone based in Sydney or Melbourne who moves fast, thinks ahead, and never leaves a number unexamined.

You'll own a portfolio of high-value retail partners and salon groups, becoming the trusted go-to for everyone while quietly running the numbers behind every conversation. You'll Thrive in This Role If You're An energised, innovative thinker who spots opportunity before anyone else does

Strategic in how you plan, but genuinely hands-on in how you execute

Analytical to your core. Comfortable living in the data and turning it into a plan A natural relationship-builder who earns trust fast and keeps it

Experienced in skincare, salons or consumer goods

Someone who wants ownership, not just tasks What You'll Be Doing Owning the relationship. Be the primary point of contact for assigned retail and salon groups, building trust with decision-makers and key stakeholders

Driving the growth. Develop annual account plans, sales forecasts and promotional strategies that lift sell-through and revenue across your portfolio.

Optimising performance. Track sales KPIs, profitability and market share, and recommend tailored solutions that move the needle.

Keeping it running. Coordinate with Supply Chain, Marketing,



Customer Care and Finance to resolve issues and keep availability and compliance on track.

Thinking ahead. Analyse market trends and competitor activity, and identify recent franchise or retail partnership opportunities.

Reporting with rigour. Produce regular reporting on account health, risks and opportunities, using data to drive every negotiation and decision.

About You

Bachelor's degree in Business, Sales, Marketing or a related field

2–5 years' experience in key account management, retail account management or operations

Strong understanding of retail P&L;, sell-through drivers and distribution channels

Proven ability to build relationships and influence stakeholders at every level

Exceptional communication, presentation and negotiation skills A curious and analytical mindset that turns data into action and challenges the status quo Why Ultraceuticals? We transform skin. You'll be joining a brand built on science, education and efficacy with the autonomy to shape how we grow our most important partnerships, backed by a team that moves quickly and values people who bring both heart and rigour to the table.

Product perks — free and discounted Ultraceuticals products, plus access to in-clinic treatments

Flexibility that works for you — hybrid and flexible working arrangements

Room to grow — ongoing learning and development to keep building your skills and career A community, not just a company — a culture where you're genuinely valued and belong If this sparks your curiosity, please reach out to Katharine Simmonds - [email protected]

📌 Key Account Manager (New South Wales)
🏢 Ultraceuticals
📍 New South Wales