Ultraceuticals is an Australian-born and owned, results-driven skincare brand with nearly three decades of clinical credibility behind us and we're not slowing down. As we scale our retail and salon network across ANZ, we need a Key Account Manager who can turn strategic relationships into serious commercial results.

This is a role for someone based in Sydney or Melbourne who moves fast, thinks ahead, and never leaves a number unexamined. You'll own a portfolio of high-value retail partners and salon groups, becoming the trusted go-to for everyone while quietly running the numbers behind every conversation.

You'll Thrive in This Role If You're

- An energised, innovative thinker who spots chance before anyone else does
- Strategic in how you plan, but genuinely hands-on in how you execute
- Analytical to your core. Comfortable living in the data and turning it into a plan
- A natural relationship-builder who earns trust fast and keeps it
- Experienced in skincare, salons or consumer goods
- Someone who wants ownership, not just tasks

What You'll Be Doing

- Owning the relationship. Be the primary point of contact for assigned retail and salon groups, building trust with decision-makers and key stakeholders
- Driving the growth. Develop annual account plans, sales forecasts and promotional strategies that lift sell-through and revenue across your portfolio.
- Optimising performance. Track sales KPIs, profitability and market share, and recommend tailored solutions that move the needle.
- Keeping it running. Coordinate with Supply Chain, Marketing,



Customer Care and Finance to resolve issues and keep availability and compliance on track.
- Thinking ahead. Analyse market trends and competitor activity, and identify new franchise or retail partnership opportunities.
- Reporting with rigour. Produce regular reporting on account health, risks and opportunities, using data to drive every negotiation and decision.

About You

- Bachelor's degree in Business, Sales, Marketing or a related field
- 2–5 years' experience in key account management, retail account management or operations
- Strong understanding of retail P&L;, sell-through drivers and distribution channels
- Proven ability to build relationships and influence stakeholders at every level
- Exceptional communication, presentation and negotiation skills
- A curious and analytical mindset that turns data into action and challenges the status quo

Why Ultraceuticals?

We transform skin. You'll be joining a brand built on science, education and efficacy with the autonomy to shape how we grow our most important partnerships, backed by a team that moves quickly and values people who bring both heart and rigour to the table.

- Product perks — free and discounted Ultraceuticals products, plus access to in-clinic treatments
- Flexibility that works for you — hybrid and flexible working arrangements
- Room to grow — ongoing learning and development to keep building your skills and career
- A community, not just a company — a culture where you're genuinely valued and belong

If this sparks your curiosity, please reach out to Katharine Simmonds - [email protected]

📌 Key Account Manager (New South Wales)
🏢 Ultraceuticals
📍 New South Wales