Role Purpose
The Associate Client Director supports the Client Director in managing team workflow, guiding the campaign response process, and ensuring seamless integration across internal teams to deliver effective, inclusive, and innovative communications plans.
They take shared responsibility for the quality of team output, champion attention to detail, and foster a supportive, growth‐oriented environment. They actively participate in training and development initiatives that benefit both their team and the wider agency.
They build strong, long‐term relationships with clients — particularly at the Marketing Manager level — and proactively encourage collaboration across digital and mainstream media. When capacity allows, they may also contribute to current business opportunities.
Client Management
- Proactively lead the development of media initiatives that meet client objectives within agreed timeframes.
- Identify opportunities to support clients' broader business goals, even outside immediate briefs (e.g., training sessions, industry updates, innovation showcases).
- Advocate for the value of Spark and Publicis services (SEO, SEM, Social, APEX) where relevant.
Key Outputs
Team Management
- Oversee planning and implementation of media activity across campaigns, ensuring alignment with client strategy and collaboration with activation teams.
- Support and guide the team in developing media concepts, plans, and implementation approaches.
- Ensure planning ideas are carried through activation, or work with teams to identify suitable alternatives.
- Maintain quality control processes and ensure deadlines are met, including early coordination with internal teams for major presentations.
- Communicate issues promptly and constructively with both internal teams and clients.
- Contribute to weekly WIP meetings and provide top‐line updates for Director‐level WIPs.
Team Development
- Help lead, inspire, and motivate the team to work collectively toward client goals.
- Model Spark values and foster an inclusive, supportive team culture.
- Delegate effectively and provide coaching to help team members grow in their roles.
- Support the Client Director in conducting bi‐annual reviews.
- Contribute to training plans for Coordinators and Planning Executives,
and mentor the Client Manager.
Financial Monitoring & Management
- Monitor, forecast, and re‐forecast client financials across the assigned portfolio.
- Highlight changes such as budget shifts or campaign adjustments in weekly Director WIPs.
- Understand each client's financial requirements (e.g., financial year, credit insurance, commission structure).
- Understand contractual obligations and KPIs linked to campaign performance (e.g., bonus pools).
Skills and Experience
- 6–8 years of relevant experience.
- Tertiary qualifications preferred but not essential — equivalent experience is valued.
- Proficiency across Microsoft Office (Word, Power Point, Excel).
- Strong understanding of the media landscape, tools, and industry trends.
- Solid financial management skills and commercial awareness.
- Broad media knowledge across digital and mainstream channels.
Behaviours
- Passionate about media, advertising, and emerging technologies.
- Focused on delivering strong outcomes for clients and the agency.
- Confident communicator with the ability to influence and collaborate with stakeholders.
- Accountable and supportive — holds themselves and their team to high standards.
- Builds respectful, professional relationships with media partners.
- An inclusive leader who enjoys motivating and developing others.
- Highly organised, adaptable, and able to manage multiple priorities.
- Creative, curious, and able to think laterally and conceptually.
Benefits
- A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
- A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach.
- Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
- Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
- A culture of open feedback and support to reach your goals through our Career Conversations program.
- A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
- Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
- Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
- Access to counsellors, psychologists, and professionals through Sonder, an all‐in‐one digital wellbeing technology platform designed to support psychological, medical & safety needs.
- Workplace support for employees with life‐threatening illnesses. Read more about our Working With Cancer Pledge.
- Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
Equal Opportunity Statement
We do not discriminate against any individual or class of people. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via
[email protected] ; your personal information will be kept confidential.
Diversity, Inclusion, Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation.
We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
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📌 Associate Client Director (Sydney)
🏢 Publicisgroupe
📍 Sydney