General Manager – Event Cinemas Shellharbour

About EVT

Event Cinemas Shellharbour is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie-cutter experiences, here at EVT we believe in changing the game.

It's why we all call ourselves Daymakers, because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Located in the heart of Shellharbour, our cinema features 8 screens along with family-focused and community-driven experiences including Event Junior, Marketplace and Play. We're focused on creating memorable moments for every guest, whether they're enjoying the latest blockbuster, a family outing, or a special event.

As General Manager, you'll lead a high-performing team and drive exceptional customer experiences while delivering strong commercial outcomes.

EVT has an endless range of roles and career paths to explore across more than 140 entertainment experiences, 150 award-winning restaurants and bars, and 80+ hotels including QT, Rydges, Atura, LyLo and Thredbo. Once you're in, there's no limit to where your career could take you.

Key Responsibilities

- Lead all operational, financial and people aspects of Event Cinemas Shellharbour, ensuring an exceptional customer experience and strong commercial performance.
- Drive revenue growth, maximise asset performance and identify new business opportunities within the local market.
- Build, coach and inspire a high-performing leadership team including Assistant Manager, Duty Managers and frontline team members.
- Champion customer experience by monitoring feedback, NPS performance and service standards, continuously improving the customer journey.
- Manage labour, inventory, maintenance, repairs and operating costs to achieve profit and productivity targets.
- Develop strong relationships with local businesses, schools, community groups and stakeholders to grow bookings, partnerships and revenue streams.




- Ensure full compliance across WHS, payroll, licensing, auditing, classification requirements and company policies.
- Lead local marketing execution, promotions, membership growth and community engagement initiatives.

What You'll Bring

- Proven leadership experience in a cinema, entertainment, hospitality, retail or customer-facing multi-department environment.
- Solid commercial acumen with experience managing budgets, business performance, labour and operating costs.
- A history of exceeding customer expectations and achieving service excellence outcomes.
- Experience leading, coaching and developing teams to deliver results.
- Excellent communication and stakeholder management skills.
- A continuous improvement mindset with the ability to identify opportunities and execute change effectively.
- Strong organisational skills, attention to detail and the ability to prioritise in a fast-paced environment.

How You Work

- Obsess over customers - constantly seeking feedback and opportunities to elevate the guest experience.
- Chart the course - balances strategic thinking with operational excellence, focusing teams on what matters most.
- Create winning crews - develops talent, champions inclusion and builds high-performing teams.
- Ignite outcomes - removes obstacles, drives accountability and delivers results.
- Daymaker ethos - no one's too big for the small things.
- Growth mindset - continuously learning, improving and helping others succeed.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

- 50% off dining and stays across EVT hotels - QT, Rydges, Atura, LyLo and more.
- $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth opportunities across EVT's entertainment and hotel portfolio.
- Paid parental leave and community volunteering opportunities.
- Exposure to senior leaders and the opportunity to shape the future of one of NSW's most community-connected cinema locations.

We welcome applicants from all backgrounds.

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📌 Shellharbour - Cinema General Manager (Flinders)
🏢 EVT - Entertainment | Ventures | Travel
📍 Flinders