Transform lives, every single day. Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen. We are a well‑respected not‑for‑profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life‑changing outcomes for the 40,000+ people who rely on our person‑centred support. And now, we’re extending our reach and impact even further. As a Maintenance Officer, you’ll play a vital role in ensuring our residents enjoy a safe, comfortable and well‑maintained environment. Through your practical skills and commitment to service excellence, you’ll help create a community where residents feel supported, valued and proud to call home. Join a collaborative and values‑driven team where respect, integrity and quality are at the heart of everything we do.

Maintenance & Service Delivery

- Complete a range of maintenance tasks safely and efficiently, including repairs, painting, minor building works and general handyman duties
- Carry out preventative maintenance programmes to ensure facilities and equipment remain in excellent condition
- Conduct fault finding and minor repairs to appliances and village assets
- Maintain buildings, grounds and common areas to a high standard
- Ensure tools and equipment are maintained and used safely
- Identify maintenance issues proactively and recommend repairs or replacement works where required

Resident Support & Customer Service

- Provide courteous and professional service to residents, visitors and contractors
- Support residents with maintenance‑related requests while respecting their dignity and privacy
- Build positive relationships and contribute to a welcoming village environment
- Uphold Anglicare’s values through all interactions

Administration & Compliance

- Maintain accurate maintenance records and documentation




- Ensure work is completed in accordance with organisational policies and procedures
- Support after‑hours maintenance requirements when required, with time in lieu provided
- Participate in continuous improvement initiatives to enhance service delivery

Safety & Workplace Culture

- Follow all workplace health and safety requirements and safe work practices
- Report hazards, incidents and risks in accordance with organisational processes
- Maintain a clean, secure and organised work environment
- Contribute to a respectful and inclusive workplace culture

What You'll Bring

You are practical, reliable and customer‑focused, with a genuine commitment to providing excellent service and maintaining high standards. You will also need:

- Experience in general building maintenance, handyman services or a related trade environment
- Basic knowledge of building maintenance, repairs and equipment
- Strong problem‑solving skills and practical approach to maintenance tasks
- Ability to prioritise work and manage multiple responsibilities
- Good communication and customer service skills
- Computer skills, including Microsoft Word, Excel and Outlook
- Current NSW Driver’s Licence, good to have
- Desirable Certificate or qualification in maintenance, building services or a related field
- Experience working within retirement living, aged care or hospitality environments

You will thrive in this role if you are:

- Hands‑on and solutions focused
- Organised and able to work independently
- Calm under pressure and adaptable to changing priorities
- Committed to delivering high‑quality workmanship
- Passionate about supporting older Australians

Equal Employment Opportunity Statement

We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.

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📌 Maintenance Officer (City of Sydney)
🏢 Anglicare
📍 City of Sydney