Optus is seeking an Operations Manager - Home Onboarding to lead the end-to-end onboarding and activation experience for the Fixed Consumer portfolio. You will drive activation across NBN Current Provide, Relocation, and Migration orders, as well as 5G Fixed customer support, ensuring best-in-class, scalable activation capabilities.
You will lead geographically dispersed teams, own executive relationships, and drive improvements to accelerate order-to-activation timelines while optimizing speed,