The National Pharmacy Key Account Manager's (KAM) primary responsibility is to develop and control the sales and relationship building activities for the assigned product portfolio (Pharmacy) in their allocated territory to achieve associated brand recognition, revenue, sales and profit targets.

Key Responsibilities Territory Management Develop and maintain strong relationships with key stakeholders within pharmacy banner groups and major chain accounts

Create and implement strategic account plans to achieve sales targets and business objectives

Collaborate with internal cross-functional teams to ensure alignment and execution of account strategies

Monitor market trends and competitor activities to identify opportunities for growth

Provide regular updates on account performance and market insights to senior management

Drive promotional activities and marketing campaigns to increase product awareness and drive sales

Negotiate pricing and contracts to maximize profitability and market share

Conduct regular business reviews with key accounts to assess performance and identify areas for improvement

Stay abreast of industry trends and developments to inform business strategy and decision-making Territory Analysis, Planning, Implementation & Management Develop and implement a strategic territory plan, including KAM planning for designated customers, which is reviewed regularly in field with your manager. Effectively utilise reach and frequency of calls to customers based on strategic direct and product potential

Develop relationships with medical and scientific Key Opinion Leaders (KOLs), in particular procurement pharmacists, and other defined customers, consistent with the strategy and objectives of the business units and overall Company strategies Represent the company at specific continuing Pharmacy educational events, programs, medical meetings, and scientific conventions

Achievement of Key Performance indicators as outlined in objectives and in field reports





Adherence to expenses in line with set divisional budget Knowledge and Compliance Maintain a current and comprehensive knowledge of relevant Link Healthcare, competitors and general products

Attend relevant industry conferences to expand knowledge of relevant therapeutic areas

Understand the issues affecting the customers who prescribe our products and patients who use them

Carry out your duties in adherence to GDP regulations Contributes to a Quality-focused mindset; Quality is everyone's responsibility. Ensure every team member has the opportunity to work in a protected and health work environment

Maintains up-to-date knowledge of industry trends, cutting-edge practices and techniques, current publications, regulations, etc

Maintain up-to-date knowledge of Link Healthcare's Quality Management System and Group Policies and ensure compliance at all times

Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards Requirements Bachelor's degree in Business, Marketing, or related field

Minimum of 5 years of experience in pharmaceutical sales, with a focus on OTC, pharmacy banner groups and major chain accounts

Proven track record of exceeding sales targets and driving business growth

Strong understanding of the pharmaceutical industry and regulatory environment

Excellent communication, negotiation, and presentation skills

Ability to work independently and as part of a team

Strong analytical and problem-solving skills

Willingness to travel as required Benefits In return for your valuable contributions and commitment to our organization, we are pleased to offer you an attractive and comprehensive benefits package that includes:

A competitive monthly salary that reflects your experience, skills, and the industry standards, ensuring that you are fairly compensated for your hard work and dedication A performance bonus designed to reward exceptional performance and achievements, providing you with additional financial incentives as you excel in your role

Ongoing professional development opportunities, including training programs, workshops, and access to resources that will help you enhance your skills and advance your career within our organization

📌 National Key Account Manager - Pharmacy (Melbourne)
🏢 Clinigen
📍 Melbourne