Job Description

The opportunity

We are seeking a Supply Chain Customer Support Specialist to join the cutting‑edge Autonomous Air Vehicle Team to provide operational supply chain planning and warehouse operations support. This role plays an essential part in carrying out operational supply chain support to the flight test and sustainment team. It is primarily based at RAAF Base Amberley but will require periodic travel to the remote operations range.

Job Details

- Location: RAAF Base Amberley
- Category: Business Support
- Position Type: Permanent
- Job Reference: BOE/

Core Responsibilities

- Assist in analyzing post‑production supply chain data to define reorder points and quantities.
- Enter, track, monitor, and coordinate customer material and delivery requirements and customer orders.
- Process material returned from customers.
- Assist in analyzing supplier and/or customer data regarding products or services, including repair capabilities, capacity and performance.
- Process documentation associated with repair items and warranty claims.

Experience / Qualifications

- A sound understanding of Supply Chain methodology and processes
- Previous experience in Integrated Logistics Fundamentals
- Demonstrated experience of Aeronautical product requirements
- Ability to identify, establish and promote supply process improvements
- Demonstrates strong communication skills, both written and verbal, enabling open and effective communication among stakeholders
- Competent in the use of PC, MS Windows and MS Office suite
- Defence industry experience will be highly regarded
- Applicants must be Australian Citizens to meet NV1 security clearance requirements
- Ability to work successfully in a team environment
- Successful candidates must be willing to undergo the standard government vetting process (full life‑background check).



BDA will sponsor and support this clearance

Benefits

- Competitive Salary & Bonuses: Enjoy a competitive salary along with yearly bonuses.
- Paid Leave Options: Access various paid leave entitlements to support your personal and family needs.
- Financial Discounts: Take advantage of discounted health insurance premiums, travel, and retail shopping, along with a nationwide Fitness Passport.
- Financial Benefits: Explore options for novated leasing and salary sacrifice for superannuation.
- Career Development: Receive both informal and formal tailored mentorship to accelerate your career growth and design promotional pathways.
- Recognition Program: Participate in our recognition award program, which acknowledges professional achievements through a points and payment scheme.

Equal Opportunity Employer:

We are an equal‑chance employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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📌 Supply Chain Customer Support Specialist (Brisbane City)
🏢 The Boeing
📍 Brisbane City