Location: Kent Town, SA
Hours: Up to 30 hours per week (flexible)
Employment Type: Part-Time
Urban Services is a growing South Australian trades services business with a strong reputation for delivering quality work and exceptional customer service across both commercial and residential sectors.
About the Role
As our Marketing Manager, you'll take ownership of our marketing function and play a key role in supporting the continued growth of the business. You'll work closely with our leadership team, alongside our existing graphic designer and content creator, to develop and execute effective marketing initiatives.
A key project will be reviewing, selecting and implementing a new CRM system that enhances customer engagement and supports our future growth.
Key Responsibilities
- Develop and implement marketing strategies aligned with business goals.
- Research, recommend and oversee the implementation of a new CRM system.
- Manage and maintain our CRM database, ensuring customer information remains accurate and up to date.
- Create and deliver marketing campaigns targeting both our existing B2B clients and private residential customers.
- Work collaboratively with our graphic designer and content creator to produce engaging marketing collateral and social media content.
- Identify opportunities to strengthen customer relationships and increase repeat business.
- Monitor campaign performance and provide recommendations for ongoing improvement.
- Ensure our brand is presented consistently across all marketing channels.
About You
You'll be a hands‑on marketer who enjoys both strategic planning and practical execution. You're organized, commercially minded and confident managing multiple projects.
- Previous experience in a marketing management or senior marketing role.
- Experience selecting, implementing and managing CRM systems.
- Robust digital marketing and social media knowledge.
- Excellent written and verbal communication skills.
- Experience working with creative teams or external agencies.
- Strong organizational and project management skills.
- The ability to work independently while collaborating effectively with a close‑knit team.
- Experience within the trades, construction or home services industry would be advantageous but is not essential.
Why Join Urban Services?
- Flexible part‑time hours of up to 30 hours per week.
- Newly created role with the opportunity to make a genuine impact.
- Friendly and supportive team culture.
- Modern office based in Kent Town.
- The opportunity to help shape the future direction of a growing South Australian business.