Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.

Responsibilities

This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:

- Processing sales orders (via emailed purchase orders, counter and phone)
- Serving customers at the Trade Counter and via phone/email
- Responding to product, pricing, order, and account enquiries
- Preparing accurate quotes based on customer needs
- Coordinating with operations, purchasing, and accounts teams
- Managing returns, backorders, and stock requests

About You

We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:

- Customer centric mindset
- Proficiency with Microsoft Office and ERP systems
- Strong communication and phone skills
- Interest in technology
- Detail-oriented with solid time management
- Fast learner with a tech-savvy mindset

About Wesco Anixter





Wesco Anixter Security Branches (formerly CSD) is a trusted provider of electronic security solutions.

With 10 locations across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands‑on service and product access.

Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.

Why Join Us

- A supportive environment to learn and further your career in an innovative company
- A culture that values recognition and internal progression
- Comprehensive training and development opportunities
- Team-focused branch initiatives that foster collaboration
- Employee rewards, assistance, and referral programs
- A diverse, inclusive, and innovative workplace

If you thrive in a cooperative environment and take pride in delivering exceptional service, we want to hear from you.

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📌 Customer Service Representative (Western Australia)
🏢 Wesco
📍 Western Australia