Head of Customer Operations — 12-Month Scale Leader (City of Sydney)

Head of Customer Operations — 12-Month Scale Leader (City of Sydney)

04 Aug
|
Carma
|
City of Sydney

04 Aug

Carma

City of Sydney

Carma is seeking a Head of Customer Operations to own strategy, performance and continuous improvement of our customer operations. Lead Customer Service, Delivery and Escalations to deliver exceptional CX at scale in a rapid-paced, growing environment.

You will drive cross-functional collaboration with Sales, Buying and Production, build high-performing teams, and mentor leaders to foster accountability and continuous improvement. This 12-month fixed-term contract supports parental leave coverage.

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📌 Head of Customer Operations — 12-Month Scale Leader (City of Sydney)
🏢 Carma
📍 City of Sydney

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